Lead Esthetician
$22 - $26 per hourHand & Stone Massage and Facial Spa
Lead Esthetician
The Lead Esthetician is responsible for delivering exceptional skincare while serving as a mentor and leader for the esthetics team. This role supports Management by helping to maintain service excellence, coaching team members, driving retail and membership growth, ensuring compliance with Hand & Stone standards, and fostering a positive guest-focused culture. Continuing to lead by example through outstanding service, professionalism, and a commitment to team success. Pay is per client and training time.
Responsibilities:
- Perform professional facials, skincare treatments, hair removal, and other esthetic services in accordance with state regulations and corporate standards
- Deliver exceptional guest experiences that encourage repeat visits, memberships, and referrals
- Recommend and train staff on home-care product lines, Treatment Plans, and retail sales
- Mentor and coach Licensed Estheticians on treatment techniques, guest experiences, retail sales and membership conversions
- Assist with onboarding and training as needed
- Pair with Spa Management to identify coaching opportunities and improve team performance
- Maintain treatment rooms, equipment and supplies to the highest standards of cleanliness and organization
- Lead by example in professionalism, attendance, teamwork and accountability
- Assist in resolving guest concerns
- Participate and hold meetings and ongoing education
- Ability to maintain inventory levels and communicate when stock needs to be reordered
- Help with inventory on a bi-weekly basis with support from Management
Qualifications:
- Current Florida Esthetician License in good standing
- Minimum of 2 years of experience in the spa industry- preferred esthetics positions
- Demonstrated successful retail sales and guest retention
- Strong communication, coaching and leadership skills
- Passion for skincare continuing education, and guest wellness
- Ability to work evenings, weekends, and holidays as business needs require
Compensation: $22.00 - $26.00 per hour
Vacancy posted 1 day ago
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