Manager of Benefits

JOB PURPOSE The Manager, Benefits leads the administration, delivery, compliance, and ongoing improvement of Atlantic Health's employee benefits programs, with primary responsibility for Health & Welfare benefits and benefits administration. The role also oversees Retirement, voluntary benefits, tuition reimbursement and advancement, childcare and family-support programs, and other team member benefit programs assigned to the Benefits function. Partners with the Director, Benefits & Well-Being to translate approved strategies into effective program administration, clear communications, strong vendor performance, and a high-quality team member experience. PRINCIPAL ACCOUNTABILITIES Partner with the Director, Benefits & Well-Being to translate approved benefits strategies into annual priorities, operating plans, implementation activities, communications, and measurable outcomes. Lead the administration and ongoing improvement of Atlantic Health's Health & Welfare benefit programs, including medical, pharmacy, dental, vision, flexible spending and reimbursement accounts, life insurance, disability, and related benefits, with a strong focus on accurate and effective day-to-day benefits administration. Lead benefits administration operations, including eligibility and enrollment processes, plan interpretation, escalations, issue resolution, participant communications, testing, reporting, and coordination with HRIS, Payroll, vendors, and other internal partners. Manage the administration, compliance, and continuous improvement of Atlantic Health's defined contribution and defined benefit Retirement programs, including employer-sponsored retirement savings and pension-related programs; oversee plan operations, vendors, participant communications, regulatory requirements, and retirement-readiness initiatives. Manage tuition reimbursement, tuition advancement, and other education-related benefits, including vendor administration, eligibility, policy interpretation, escalations, reporting, and program improvements; oversee childcare and family-support benefits and resources assigned to the Benefits function. Lead the annual benefits renewal and Open Enrollment process, including plan review, implementation planning, testing, team member communications, education, vendor coordination, issue resolution, and post-enrollment evaluation. Oversee benefits and Retirement vendors and external partners, including implementation, service delivery, performance standards, participant experience, issue resolution, reporting, contract deliverables, and coordination with internal stakeholders. Lead benefits projects and implementations by developing project plans, coordinating requirements, obtaining stakeholder alignment, managing testing and change activities, monitoring milestones and risks, supporting go-live, and completing post-implementation review. Manage and develop the Benefits team, including establishing priorities, assigning work, coaching and developing team members, monitoring performance and service delivery, supporting accountability, and ensuring accurate, responsive benefits administration. Serve as a benefits subject matter expert and escalation resource; oversee applicable compliance activities, audits, testing, notices, and filings; monitor budgets, vendor fees, utilization, service metrics, and team member feedback; analyze trends and recommend program, process, or service improvements; and perform other duties as assigned. SUPERVISORY RESPONSIBILITIES Manages Benefits team members and is responsible for the day-to-day leadership and performance of the team. Responsibilities include recruiting, selecting, orienting, training, coaching, developing, and evaluating team members; establishing work priorities; monitoring performance and service delivery; and supporting appropriate personnel actions in accordance with Atlantic Health policies. #J-18808-Ljbffr Atlantic Health System