Service Delivery Center - QA Guidewire Testing Manager

Location: Alpharetta, Jacksonville, San Antonio At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Service Delivery Center Manager – Financial Services Organization – QA Guidewire EY is the only professional services firm with a separate business unit ("FSO") that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high‑performing US‑based resources who work closely with our experienced client‑serving professionals to deliver project‑based work and managed services to our US‑based Financial Services clients. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team! The Opportunity You’ll be a part of a very collegiate environment that promotes diversity of opinions and helps in collaboration. Together, we will help our clients on IT Quality Transformation & Application Test Delivery, drive transformational change the way the client delivers application testing services in its organization. Your Key Responsibilities Everything you’ll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you’ll be a high‑profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you’ll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries. Skills And Attributes For Success Working with clients to drive transformational change in the way they deliver application testing services in their organizations Defining the test strategy, planning, implementing and quality assurance for large complex projects Teaming with business organizations to facilitate User Acceptance Testing (UAT) Coaching team members with a goal of fostering an innovative and inclusive team‑oriented work environment Sharing your knowledge and developing engagement tools and enablers to build capability for the practice Cultivating business development opportunities and supporting sales To qualify, you must have Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and at least 5 years of relevant work experience At least 4 years of Guidewire experience Experience working in the insurance sector Strong Experience on Guidewire PolicyCenter, ClaimCenter, Billing Center and rating engine and integration experience working with external vendors Good test knowledge on rating concepts such as premium calculations, discounts and surcharges coverages Strong quality engineering skills with test automation experience in tools such as Selenium, Rest Assured, etc. Good knowledge and experience on SOAP and REST services test concepts Strong property & casualty Insurance domain knowledge across personal and commercial products, its risks and coverages Should be good at augmenting QE practice go‑to‑market capabilities in the service delivery Tools/Frameworks/Software Skills: Selenium, RestAssured, Cucumber, IntelliJ, SOAP UI, Postman, Oracle SQL Developer, Gitlab, Jira, Xray, Hexawise Excellent collaboration and teaming skills in diverse environments Technical competency experience with Test Strategy & Operating Model Development, Testing Center of Excellence/IT Transformation Program Management, Test Automation Framework Architecture, Agile Test Management, User Acceptance Test Coordination, IT Organizational Change Management, Performance Testing Program Management, Customer Relationship Management, Enterprise Resource Planning, Enterprise Data Management, IT Life cycle Management or IT Delivery Management Ideally, you’ll also have Approximately 5 years of financial services experience, including prior consulting experience Guidewire certifications Relevant industry certification such as CISSP, CISM, CISA, CBCP, ITIL, PMP or other specialized IT certifications A "go‑getter" attitude, passion to constantly learn, improve and perform at the highest level What We Look For We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you’ll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long‑term pipeline of sales for the firm. If you’re serious about progressing and ready to take on some of our clients’ most complex issues, this role is for you. What We Offer You We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $86,600 to $197,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $103,900 to $224,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40–60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io. #J-18808-Ljbffr EY