Director of Global Quality & General Manager

Director of Global Quality & General Manager

Job Category: Quality Requisition Number: DIREC001372

Full-Time On-site 1560 Williams Dr, Stoughton, WI 53589

Description

Provide overall guidance and leadership across all aspects of quality globally; drive accountability through the identified and appointed regional Quality Leaders. Direct the regional ME and Quality teams to support developing error proof processes ensuring customer satisfaction and the achievement of business results. Direct regional product development teams in cognizance with regional leaders to ensure there is no lack of people capability, processes and tools to achieve a successful product launch and sustainable product lifecycle. Develop strategic quality improvement goals and objectives across the organization and oversee successful completion of goals by directing regional teams. Guide functional teams and cross-business teams to make improvements impacting key measures of the business. Guide regional teams in developing quality assessments and audits focused on processes critical to customer and business success. Direct Corporate Quality Systems Manager to successfully lead management of QMS across the organization. Oversee the assessment of both Quality and Aftermarket team members' capabilities and skills by the respective Regional leaders; plan development opportunities of the regional leaders to meet the needs of both the individual and the business. Sponsor Champion strategic customer improvement projects and communication on key metrics. Responsible for end-to-end management of Aftermarket business. Provide accurate assessment of the market and business plan to increase Nelson's share in the Aftermarket segment. Develop strategies and deploy actions for aftermarket revenue growth, margin improvement, new product introduction, etc. Manage complex/complicated regional organization by developing relationships at all levels of the organization and especially the Managing Directors of each Regional Business Unit. Manage aftermarket customers, distributors, and sales network. Establish and improve processes related to costing, quoting, and sales drawing creation. Manage teams and perform other duties and projects as required. Up to 25% domestic and international travel required. 100% telecommuting permitted.

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