Restaurant Team Member, Day Shift - Unit

Whataburger Careers

This position is focused on delivering excellent service and quality food in a fast-paced environment. This position ensures each customer receives a hot, freshly prepared product, of the highest quality ingredients. Works collaboratively to ensure orders are accurately made to order and promptly served while following all food safety and company standards. The purpose of this position is to ensure smooth daily operations by performing a variety of tasks that contribute to customer satisfaction and overall efficiency.

Responsibilities include:

• Ensuring all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards.
• Supporting food production through the preparation and stocking of various food items.
• Performing maintenance tasks as scheduled or assigned.
• Actively participating in all current sales promotions/marketing events during work time.
• Operating all designated food production or customer service stations.
• Learning and applying the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.
• Stocking the drink, fry, and dining room stations and grill area to assure continuous service is maintained.
• Demonstrating knowledge of proper storage procedures upon delivery of all produce items. Practicing First-In/First Out (FIFO).
• Efficiently preparing all produce items to maintain proper par levels, using the proper food handling, rotation (FIFO) and storage procedures.
• Following established recipes for preparing and serving Whataburger's products.
• Maintaining all utensils and food production equipment in good working order by using the correct cleaning, sharpening, and storage procedures at all times. Utilizing proper cutting surfaces.
• Cleaning the customer service areas by following the proper procedures, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
• Supporting customer service by stocking stations with an appropriate number of items to ensure continuous service.
• Following company cash handling policies.