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Assistant Slots Shift Manager - MGM Grand

MGM Resorts International

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As an Assistant Slots Shift Manager, you’ll play a key role in ensuring seamless slot operations. In this dynamic role, you’ll lead Slot Operation employees with a strong focus on employee engagement, delivering exceptional guest experiences, and maintaining compliance with regulations and department policies. THE DAY-TO-DAY: Assist the Shift Manager with operational functions of the Slots Department including delegating duties and tasks to hourly employees, resolving guest and employee concerns, ensuring compliance with departmental and company policies and management of human resource responsibilities to include fostering a positive work environment, employee development and mentorship, training, and issuing discipline. Ensure the proper documentation of all actions taken for assigned staff members. Maintain ongoing communication with employees to share information, listen to feedback, and role-model S.H.O.W. standards. Deliver a level of guest service which is consistent with the company’s and property’s core service standards. Manage, organize, and complete assigned projects with attention to detail within the established deadline. Ensure inventory of all company equipment and sensitive keys during shift are maintained and accounted for. Protect the confidentiality of company files and documents under immediate control. THE IDEAL CANDIDATE: Must be a minimum of 21 years of age. High School Diploma or GED. 2+ years of prior relevant experience in a customer service environment required. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more! Free meals in our employee dining room Free parking on and off shift Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community Are you ready to JOIN THE SHOW?

VIEW JOB DESCRIPTION:

JOIN THE SHOW At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences - combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at View email address on click.appcast.io We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr MGM Resorts International

Vacancy posted 1 day ago
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