Parts Manager

Job Description

Job Description

At  Southern Star Tractor, we’re a family-owned dealership committed to delivering exceptional service to our customers—and that starts with our team. Our service and parts departments are well-established with experienced professionals who are passionate about supporting the agricultural community. We offer competitive pay, and a supportive work environment where your contributions truly matter.

We’re looking for a knowledgeable and customer-focused  Parts Manager to join our team. In this role, you’ll be responsible for the profitability of the parts department and supervision of parts counter workflow.

The work schedule is M-F – 8 am to 5 pm shift, Saturday 8 am to 12 noon.

Responsibilities:

·       Over the Counter (OTC) & Inside Parts Sales

·       Ordering Parts

·       Stocking Parts

·       Shipping & Receiving Parts

·       Pulling Parts & fulfilling parts orders

·       Utilizing parts diagrams to look up parts

·       Process POS (point of sale) transactions.

·       Cross-sell and up-sell products.

·       Team up with co-workers to ensure proper customer service.

·       Build productive trust relationships with customers.

·       Suggest ways to improve parts processes and procedures

·       Maintain a professional attitude and appearance

·       Achieving departmental sales goals

·       Performing inventory counts

·       Calculating stock levels, reorder points, and reorder quantities

·       Building and ordering quarterly, semi-annual, and annual stock orders

·       Building and submitting vendor parts returns

·       Any additional tasks as may be assigned

Qualifications & Experience:

·       Must have 5 + years’ parts management experience in a retail environment and excellent mechanical aptitude.  Knowledge of two- and four-cycle gasoline engines and diesel engines is required.

·       Proficient in Microsoft Office including Word, Excel and Outlook.  Familiar with POS systems and online parts lookups, adequate product knowledge and understanding unit pricing.

·       Must be willing to work longer hours and Saturdays as required to meet customer demands. 

·       Able to Lift and handle heavy loads up to 70 lbs. plus work outdoors and indoors in all weather.

At Southern Star Tractor, we’re a family-owned dealership committed to delivering exceptional service to our customers—and that starts with our team. Our service and parts departments are well-established with experienced professionals who are passionate about supporting the agricultural community. We offer competitive pay, benefits, and a supportive work environment where your contributions truly matter.

Company Description

At Southern Star Tractor, we’re a family-owned dealership committed to delivering exceptional service to our customers—and that starts with our team. Our service and parts departments are well-established with experienced professionals who are passionate about supporting the agricultural community. We offer competitive pay, benefits, and a supportive work environment where your contributions truly matter.