Piercing Studio Nurse

We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Rowan’s Piercing Studio Nurse reports to the Studio Manager and is responsible for delivering a safe, clean, and joyful ear‑piercing experience while leveraging nursing skills and expertise to perform punctures with the utmost care and precision. Responsibilities Create magical and memorable customer experiences by combining top‑notch clinical care with a celebratory atmosphere during each piercing session. Ensure customers’ safety, comfort, and smooth flow of care. Provide confident, clear, and professional communication with clients throughout the entire piercing experience. Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience. Educate customers on aftercare, promoting Rowan’s After Care to support healing and ensure their well‑being. Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice. Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan’s clinical piercing standards. Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized. Use expert knowledge of skin care and infection control to provide professional and personalized piercing services. Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere. Provide flexibility to fill shifts as needed. Mentor and train new nurses to uphold Rowan’s Clinical Piercing Standards, including shadowing piercing services and observing customer interactions. Stay attentive to anything that could impact the customer experience and quickly report any issues to management for resolution. Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are stocked with necessary supplies and ready for any customer needs. Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments. Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience. Support key studio metrics, including revenue growth, efficiency in piercing services, increasing average order value, and boosting sales. Quickly address and escape operational concerns, ensuring clear communication with management and team members to implement solutions efficiently. Qualifications & Experience Required certifications: Active RN or LPN/LVN license. Professional and engaging customer care approach. Warm, friendly, team player with an entrepreneurial spirit. Excited to create celebratory, memorable experiences for our customers. Skilled in providing both technical and non‑technical information to customers and community members. Interest in working in a retail environment with sales goals. Obsessive attention to detail. Availability to work a flexible schedule, including during peak times such as holidays and weekends. Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus. Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer. Compensation & Benefits Compensation: $28‑53 per hour, consisting of a $28 base wage plus an estimated $25 per hour in tips once fully trained (tips are customer‑provided and not guaranteed). Ongoing training and career pathways to grow your nursing career at Rowan. Paid accrued vacation and sick time for full‑time employees. Medical/Dental/Vision health plans for full‑time employees. Employee Assistance Program (EAP) resources. 401k and Roth IRA plans. Generous employee discounts on our products and services. Team member referral bonus plan for studio positions. Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). #J-18808-Ljbffr Heyrowan