Lieutenant - B Shift

Assistant Shift Supervisor (B Shift)

Full time | Green Bay, WI

County Rescue Services is a private nonprofit ambulance provider delivering exceptional 911 coverage throughout Northeast Wisconsin, along with emergent and nonemergent interfacility transport in partnership with local and regional medical facilities. Our team of licensed medical personnel, from EMTs to Critical Care Transport (CCT) Paramedics, is committed to lifesaving care delivered with efficiency and compassion, always putting the wellbeing and dignity of our patients first. As part of AEGIS Group alongside EAGLE III, County Rescue offers team members the chance to grow their careers across both ground EMS and critical care air medical services.

Working alongside the Shift Supervisor on assigned 24 hour shifts, the Assistant Shift Supervisor supports daily field operations, mentors crews, and steps into the Shift Supervisor role when needed. All Assistant Shift Supervisors serve as the Paramedic Chase for high acuity calls, providing clinical leadership and scene support when advanced care is needed.

Responsibilities include:

• Respond to high acuity or complex incidents in the chase vehicle, providing clinical leadership and scene safety oversight under the NIMS/ICS framework
• Operate as a member of a rescue or transport crew
• Assume the duties of the Shift Supervisor during absences or as delegated
• Support the Shift Supervisor in making sure daily operations are completed according to company policy
• Verify completion of required documentation, including patient care reports, operational reports, and inventory control sheets
• Participate in quality assurance by observing crew performance, reviewing documentation, and providing feedback
• Participate in or lead committees and improvement projects
• Help manage regular and overtime shifts to control overtime costs
• Support recruitment and retention of EMS personnel
• Maintain effective working relationships inside and outside the organization
• Promote quality patient care, safety, and compliance with HIPAA, OSHA, and company policy

What We Offer:

• Competitive pay
• Full time 24 hour rotating schedule
• Health, dental, and vision insurance
• Company paid short and long term disability and term life
• Safe Harbor and company profit sharing into 401(k)
• Holiday pay
• Employee assistance program
• Internal continuing education and EMS training
• Scholarships and continuing education
• Career growth opportunities, including a pathway to flight medicine with EAGLE III

Requirements:

• Valid State of Wisconsin Paramedic license required; Critical Care (CCT) preferred
• Minimum of three (3) years of field EMS experience required; five (5) or more years preferred
• Previous leadership experience preferred
• Must meet training and recertification requirements set by medical control and company policy
• Must complete dispatch training within 30 days of starting the position
• Must complete designated supervisory training within ninety (90) days of starting the position, which may include online training, seminars, and coursework
• Must complete orientation, onboarding, and proficiency courses, plus ongoing proficiency courses as needed
• Associate or bachelor's degree desirable but not required; degrees are considered supplemental to relevant field experience

Candidate testing (oral, written, and/or psychomotor) may be used as part of the selection process. Additional Requirements An offer of employment is conditional on acceptable results of the following, including but not limited to:

• Criminal background check (a conviction is not necessarily a bar to employment unless the circumstances are substantially related to the position; pending charges do not disqualify an applicant, but the application may be placed on hold until they are resolved)
• Driving record (applicants must be insurable under our provider's guidelines for emergency vehicle operations)
• Drug screening
• References

Equal Employment Opportunity

County Rescue Services, and its affiliated operations, do not discriminate in employment based on any characteristic protected under state or federal law including, but not limited to the following: race, color, age, creed or religion, genetic information, handicap or disability, marital status, citizenship status, veteran status, military service, sexual orientation, national origin, ancestry, arrest record, conviction record, use or non-use of lawful products off the employer's premises during non-working hours, or for declining to attend an employer-sponsored meeting or to participate in any communication with the employer about religious matters or political matters or any other characteristic protected by law.