Senior Multifamily Property Leader

Company Overview Ovation, a family-owned and privately held real estate firm with a 40-year track record, is a vertically integrated organization specializing in the development, construction, and management of residential properties. To date, Ovation has developed over 40 properties, comprising more than 12,000 apartment units, with an additional 4,000 units currently in development pipeline. The firm's multifamily portfolio includes 6,000 Class A units, 400 active adult units, 2,200 affordable senior units, and 2,000 units managed for third parties for a total of 10,600 units under management. Committed to enhancing the lives of individuals, families, and communities, Ovation continues to expand its impact, one home at a time. Company Overview Ovation, a family-owned and privately held real estate firm with a 40-year track record, is a vertically integrated organization specializing in the development, construction, and management of residential properties. To date, Ovation has developed over 40 properties, comprising more than 12,000 apartment units, with an additional 4,000 units currently in development pipeline. The firm's multifamily portfolio includes 6,000 Class A units, 400 active adult units, 2,200 affordable senior units, and 2,000 units managed for third parties for a total of 10,600 units under management. Committed to enhancing the lives of individuals, families, and communities, Ovation continues to expand its impact, one home at a time. We are a dynamic and collaborative team dedicated to excellence and innovation. We value diversity and believe that it contributes to our success. We are committed to providing our employees with the tools, resources, and supportthey need to succeed in their roles. Primary Objectives The primary objective of the Sr. Property Manager is to provide coverage that will ensure the efficient operation, financial performance, and overall success of a property or portfolio of properties. This includes evaluating overall portfolio staffing vacancies and deploying effective staff to ensure proper operational support. maximizing occupancy rates, maintaining high levels of tenant satisfaction, managing staff, overseeing property maintenance and improvements, ensuring compliance with laws and regulations, and achieving financial targets through effective budgeting and financial management. Key Responsibilities Customer Experience Oversee the leasing process by coaching the sales team, approving prospective resident applications, discounts and renewal leases and conducting vacant unit walks. Manages tenancy of current residents- follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. Regularly audits online reputation management reviews and overall scores and implements action plans to achieve company objectives. Gathers, analyzes, and interprets current competitive market data/trends that may impact the property and implements short range leasing strategies. Responsible for positive, proactive online and in person customer interactions to make the prospect and resident experience the highest quality. Financial Oversight Provides input into the development of the budget for the property by analyzing and evaluating financial statements and accessing operational reports that establish historic and predict performance patterns. Meets target revenues by guiding rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor and accounting as needed. Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund. Responsible for budgeting, revenue management review, accounts payable and financial reporting to ensure the overall financial success of the property. Maintenance and Asset Management Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. Communicates concerns and requests for capital as needed. Ensure the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests and make ready tasks. Responsible for the maintenance operations including MSR’s, turn quality and timeliness, capital projects, operational expenses and team oversight. Associate Experience Responsible for the associate experience by fostering a positive work environment, providing clear communication and support, offering professional development opportunities, ensuring fair and consistent policies and procedures and addressing any workplace concerns promptly. Completes regular training and performance evaluations and recognizes and rewards achievements. Responsible for creating a positive culture for Ovation associates including training, communication and performance management. Leadership Meets with the regionals and vice president, conducts community tours, provides updates and reports about the community’s performance, and responds to owner requests as needed. Leads and motivates the team to achieve high levels of performance, tenant satisfaction, and property success. Sets clear expectations, provides guidance and support, fosters a collaborative and positive work environment, promotes Ovation core values and drives the team towards meeting operational and financial goals. Functions as a point of contact for regionals and vice president while leading the team to achieve strong performance, tenant satisfaction, and operational success. Education Bachelor of Science/Bachelor of Arts degree or comparable work experience Experience of successfully driving leasing performance and managing operations within the multifamily sector or similar environment. Essential Knowledge And Skills Detailed knowledge of Landlord/Tenant Legislation. A strong team player but capable of working autonomously and taking ownership. Excellent organizational skills with the ability to multitask and prioritize. Excellent verbal and written communication skills Numerical skills necessary to complete the above activities. Demonstrated management and leadership skills are sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit the audience. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Enthusiasm to deliver exceptional experience to stakeholders and continuously improve knowledge of self and others. Ability to lead successfully through change Salary $85K/year Company Benefits We offer competitive salaries, career growth opportunities, and a comprehensive benefits package, including medical, dental, vision, and a 401(k) plan with employer match. Rent discount – Employee rent discount after 90 days. Medical Insurance – 100% free option available for employee/company pays portion of dependent coverage, eligible 1st of the month after 60 days Dental and Vision Insurance – Employee and dependent coverage options available, eligible 1st of the month after 60 days. You will be eligible to enroll in our 401K plan on the first day of the quarter following three months of employment. Our generous PTO package consists of 13 days of paid time off, which is pro-rated in each pay period and increases with tenure (available after 90 days of employment), ten holidays, and one half day annually. ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.*** #J-18808-Ljbffr Ovation