Lead Medical Assistant

Lead Medical AssistantAt AFC Urgent Care Brockton, we believe great urgent care starts with a great team. We're looking for an experienced Lead Medical Assistant to set the standard on the clinical floor: someone who is as strong at teaching and organizing as they are at patient care, and who takes pride in a clinic that runs smoothly for patients and staff alike.What You'll DoLead our medical assistant team day to day: set MA assignments, keep patient flow moving, and adjust coverage for call-outs with the Practice ManagerTrain and precept new MAs and co-op students, help interview and onboard new hires, and serve as the go-to resource for clinical workflowsRoom patients and obtain vitals, medical history, and reason for visitPerform point-of-care testing, phlebotomy, EKGs, injections and immunizations, wound care, and splinting, and assist providers with proceduresPerform drug screen collections and support our occupational medicine services, including DOT physicalsRun lab quality controls and keep daily logs and checklists current (temperatures, QC, equipment checks, expiration dates) so the clinic is always inspection-readyKeep exam rooms, supplies, and inventory stocked and organizedPartner with the Practice Manager and Medical Director on onboarding, compliance training, and quality improvementWhat You BringCurrent medical assistant certification (CCMA, CMA, or RMA)BLS certification3+ years of medical assistant experience, ideally in urgent care or another fast-paced clinical settingExperience leading, training, or precepting other medical assistantsPrior AFC experience strongly preferred; Experity EMR experience a plusDOT specimen collector certification a plusBilingual a plus (Haitian Creole, Cape Verdean Creole, Portuguese, or Spanish)Calm under pressure, highly organized, and a clear, kind communicator with patients and coworkersCompany OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.