Parking Control Specialist

Parking Control Specialist

Under general supervision, conducts code enforcement inspections and enforces municipal codes pertaining to safety, zoning, and housing; enforces vehicle codes within the public right-of-way; and performs other related duties as assigned. The Parking Control Specialist routinely investigates a variety of different types of suspected code violations including commercial, residential, and public properties, and independently prepares reports and tracks case files.

Essential Functions

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.

1. Patrols City streets and neighborhoods to enforce motor vehicle and parking control laws and regulations; identifies vehicle and parking control violations and determines, write and/or issues citations or warnings in accordance with City and state laws, regulations, ordinances and procedures; responds to calls regarding parking violations and complaints; patrols daily street sweeping routes and issues citations to parked vehicles impeding street sweeper routes.
2. Interacts with the public on an ongoing basis; receives, researches, and responds to parking vehicle enforcement questions, issues, and complaints; provides information to the public on parking regulations and ordinances and citations.
3. Reports traffic accidents, traffic hazards and missing, vandalized or faded street signs; potential violations of City codes and policies and City ordinances related to zoning, housing, animal welfare and safety, building, health and safety, fire safety, and property maintenance violations that are observed.
4. Responds to customer complaints and conducts field investigations of abandoned and inoperative vehicles, vehicles with multiple violations and other vehicle code violations; issues warning and citations; coordinates the towing and impound of abandoned/ inoperative vehicles or vehicles in violation of other codes and ordinances; initiates time tracks and updates case information in the City system.
5. Downloads and uploads handheld computer data to the parking enforcement processing system; updates handheld computer programs.
6. Patrols and monitors City parks and facilities to ensure the safety and security of the public; enforces City rules, regulations, codes and ordinances at City parks; offers assistance to park visitors and answers questions; observes and reports any hazards, maintenance concerns, or suspicious activity within the park.
7. Monitors City park security cameras for illegal or suspicious activity; dispatches field units to respond to requests in reporting software system related to parking, safety concerns, or other reported issues; logs incidents, dispatch activity, and observations accurately for daily records.
8. Completes detailed incident reports when significant observations are made or incidents occur.
9. Provides security, traffic control, and safety support at City events.
10. Performs other related duties, as assigned.

Qualifications Guidelines

Knowledge of: General characteristics of parking restrictions and prohibitions of the California Vehicle Code; City Municipal Code and ordinances; Health and Safety Codes; principles, practices, methods and techniques of code enforcement and parking enforcement; safe driving principles and practices. Ability to: Enforce provisions of the City Municipal Code, State Vehicle Code and related safety regulations, and ordinances with efficiency and impartiality; learn geography of the City, including the location and layout of the street system; respond to inquiries, complaints and requests for service in a fair, tactful and firm manner; identify code sections which pertain to potential violations; operate computer hardware and use code enforcement database and word processing applications software; operate a mobile radio and cellular telephone; communicate clearly and concisely, both orally and in writing; understand and follow oral and written instructions; work independently in the absence of supervision; establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work. Education/Training/Experience: High School graduation or G.E.D. equivalent is required, preferably supplemented by formal code enforcement, public enforcement, or training in a related field. Licenses; Certificates; Special Requirements: Valid Class C California driver's license, acceptable driving record, and proof of insurance in compliance with the City's Vehicle Insurance Policy standards. In accordance with California Government Code Section 3100, City of La Puente employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.

Supplemental Information

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, the employee is frequently required to sit, stand and walk, as well as bend, stoop, crouch and squat in the performance of daily activities. The sensory demands include the ability to talk, and hear, both in person and by telephone; use hands to finger, handle, feel or operate computer hardware and standard office equipment; and reach with hands and arms. The employee occasionally lifts and carries records and documents typically weighing less than 25 pounds. Sensory demands include the ability to see within normal range, talk, and hear, and use electronic touch keypads. Mental Demands While performing the duties of this class, the employee is regularly required to use clear and concise oral communication skills with both the public and co-workers; read and interpret data; potentially deal with situations involving interpersonal conflicts involving parking enforcement. WORK ENVIRONMENT The employee frequently works in office conditions where the noise level is usually moderate, at and below 70 decibels, and occasionally above 80 decibels given vehicular noise. In performing parking enforcement, the employee drives continuously and is exposed to variable temperatures, fumes, dust, and traffic congestion.