CNC Field Service Engineer

Job Description

Job Description

Overview

Latest Technology | Excellent Culture | Consistent Growth & Learning

As a Field Services Engineer, you’ll support clients across a locally defined territory which will be focused on the Houston Market. You’ll work hands-on with cutting-edge technology while partnering with a diverse client base—all within an organization that truly backs its service technicians.

We set you up for success from day one. You’ll receive a car allowance (or, in some cases, a company vehicle), company-provided cell phone and laptop, covered fuel expenses, and a fast, hassle-free reimbursement process. Our goal is simple: remove distractions so you can focus on what you do best—maintaining top-of-the-line equipment and delivering exceptional service that turns customers into raving fans.

Our team enjoys low turnover, and the people who thrive here are energized by variety—different sites, new challenges, and continuous learning.

We genuinely believe this is not only a great place to work, but a place where careers grow, skills sharpen, and long-term success is built.

Benefits

• Paid time off (PTO)

• Paid holidays

• Sick time

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Life insurance

Please visit Ellison 'About Us' page to learn more.

Responsibilities

What makes this role interesting, is that you have the opportunity to be in different facilities kind of working on different projects and different challenges each day. There is some travel required, however we expect it to be in the local area with minimal nights away during the week)

Responsible for day to day field service. Including but not limited to: service, installations and/or preventive maintenance relative to the local market.

Essential Duties include:

• Perform field service, installations or PMs as required.
• Resolve customer issues and provide sales support and some training
• Communicate effectively with a variety of different people
• Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
• Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
• Other related duties as assigned.

Qualifications

What are we looking for?

Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft.

Our Mission: Equip manufacturers to compete and win, both locally and globally!

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people.'Graham Hooper (CEO)

'Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.” 

You should be proficient in:

• Troubleshooting Skills
• Motor Replacement/Repair/Maintenance
• CNC Machine Repair
• Preventive Maintenance & Inspection
• CNC Machine Setup & Changeover
• Spindle Maintenance & Repair
• Troubleshooting CNC Machines

Machines & technologies you'll use:

• CNC Mill (3-4 axis VMC) (Haas, Okuma, Doosan, Fanuc)
• CNC Lathe (2-4 axis) (Haas, Okuma, Doosan)
• CNC Swiss Lathe
• CNC Mill (5+ axis VMC) (Fanuc, Haas, Okuma)
• CNC Lathe (5+ axis) (Okuma, Doosan)