Account Director
ABM - Facility Services
Account DirectorThe Account Director serves as the senior executive leader responsible for the overall performance, reliability, compliance, and strategic direction of Hard Services operations across a large, technically complex client portfolio. This role provides leadership for facilities engineering, maintenance operations, critical infrastructure, asset management, reliability programs, capital planning, and operational excellence initiatives.The Account Director is accountable for ensuring all building systems and facility assets operate safely, efficiently, and reliably while supporting business continuity, employee productivity, and client objectives. The role leads engineering and technical operations teams while partnering closely with client stakeholders to develop long-term infrastructure strategies, capital investment plans, and maintenance programs.In addition, the Account Director maintains overall accountability for Integrated Facilities Management (IFM) service delivery, customer satisfaction, financial performance, and contract compliance across the account portfolio. This includes oversight of maintenance, custodial services, grounds maintenance, landscaping, workplace experience, and overall service delivery in support of the client environment.
Vacancy posted 2 days ago
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