Medical Front Desk Receptionist

Job Description

Job Description

We are currently seeking adetail-oriented and customer-focused Medical Front Desk Receptionist to joinour healthcare team in Amherst and Northampton, MA. The Front Desk Receptionistplays a critical role in providing excellent customer service and ensuringefficient front desk operations.

Compensation & Benefits: $20.00- $22.00 per hour plus benefits package.

Schedule: Full-time Monday - Friday

Key Responsibilities:

• Greet patients with a warmand friendly demeanor as they arrive, ensuring a positive first impression.
• Assist in scheduling patientappointments, making reminder calls, and rescheduling as necessary.
• Accurately collect and inputpatient information into the electronic medical records system.
• Verify patient insuranceinformation, collect co-payments, and address billing inquiries.
• Manage incoming phone callsprofessionally, directing inquiries to the appropriate personnel.
• Maintain and update patientrecords, ensuring confidentiality and compliance with HIPAA regulations.
• Manage the patient flow inthe waiting area to minimize wait times and maintain an organized front deskarea.
• Assist healthcare providersand medical staff with administrative tasks as needed.
• Perform medical assistantduties such as taking patient vital signs, preparing patients for exams, andassisting with minor procedures.
• Travel between Amherst and Northampton clinics.

Requirements:

• High school diploma orequivalent.
• Prior experience as a FrontDesk Receptionist in a medical setting is preferred.
• Strong interpersonal andcommunication skills.
• Proficiency in usingelectronic medical records systems.

Join our team and contributeto a welcoming and professional healthcare environment in Amherst andNorthampton, MA