Director, General Administration (Joliet, IL)

At Hyundai Translead, we believe the future of our organization lies within the hearts and capabilities of our team members. We respect diversity and will continuously strive to be a respected global corporate citizen.

Heavily invested in R&D and engineering, we also recognize that our customers require much more than just our state-of-the-art trailer solutions. Hyundai Translead is committed to delivering innovation beyond the product to positively impact the trailer owning lifecycle.

The Director of General Administration for our new manufacturing facility in Joliet will initially be employed by Hyundai Transleads corporate office and will be remote from the State of Illinois to support the launch of the Companys new manufacturing facility before transitioning to full time, onsite once the facility is operational.

Pay Range: $112,540 - 135,065 annually

Exciting benefits await at our company:

Medical, Dental, and Vision coverage with 100% Company Paid Premiums

401K plan with 4% Employer Matching

Flexible Spending Accounts for added financial flexibility

Grocery Allowance to support your well-being

Pet Insurance for your furry companions

Join us and enjoy these fantastic perks!
Job Summary
The Director, General Administration provides operational leadership for general administrative services that enable safe, compliant, and efficient business operations. The role ensures consistent delivery of business support services, oversees service providers such as security, janitorial, and building management, supports property and facilities-adjacent administration, and provides personnel supervision for assigned staff and/or coordination of vendor personnel where applicable. The position partners with cross-functional stakeholders to maintain service levels, manage vendor performance, resolve operational issues, and implement standards that support organizational continuity and employee experience.
Essential Functions

Deliver reliable business support services that keep facilities and day-to-day administrative operations running effectively

Oversee and coordinate service providers (including security, janitorial, and building management) to ensure contracted services meet defined expectations and service levels

Support property and facilities-adjacent administration (e.g., space coordination, workplace services coordination, access/badging coordination where applicable) and ensure issues are triaged and escalated appropriately

Implement and maintain procedures for general administration services, ensuring alignment with internal policies and site requirements

Partner with internal stakeholders (Operations, HR, EHS, Finance, IT, Site Leadership) to prioritize needs, communicate service impacts, and coordinate solutions

Track service performance (quality, timeliness, responsiveness), address recurring issues, and drive practical improvements to administrative workflows

Ensure appropriate documentation, invoice routing/approvals (as assigned), and recordkeeping for administrative services and vendor interactions

Promote a service-oriented culture focused on responsiveness, professionalism, safety, and problem resolution

Own and direct operational plans for a general administration department that may include multiple teams led by managers/supervisors; ensure scalable business support services

Execute functional strategy established by senior leadership; establish short- to mid-term (1-3 year) operational plans for administrative services and property support

Lead complex, cross-department service transformations (vendor consolidations, service model redesign, major facility support changes) requiring extensive investigation and analysis

Communicate with executive leadership on matters of significant importance; influence decisions regarding service standards, resourcing, and risk mitigation

Build workforce/staffing plans; ensure leadership coverage, succession planning, and capability development across teams; oversee strategic vendor portfolio governance

Other duties as assigned

Essential Functions (Continued)
Minimum Education and Experience Requirements

Bachelors degree required; advanced degree desirable, or equivalent experience

12+ years of relevant experience, including leadership of multiple teams and/or managers; demonstrated ownership of operational plans/strategies with short- to mid-term impact (1-3 years)

Ability to lead complex, undefined issues requiring extensive analysis

Capability to influence executive leadership and oversee department-wide vendor governance

Preferred Education and Experience Requirements

Experience developing department-wide operating plans and service strategies (1-3 year horizon), including staffing models and governance cadences

Track record influencing senior leaders to adopt new service standards, funding approaches, or risk mitigations

Experience overseeing multiple vendor portfolios supporting property and workplace services

Language Requirement
None

Travel Requirements
UP to 20%

Hyundai Translead will only communicate with candidates using @hyundaitranslead.com email addresses.

We do not send unsolicited job offers, request payments, or conduct interviews via messaging apps.

To report a suspicious message, please contact View email address on click.appcast.io

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Hyundai Translead is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you require accommodation to complete Hyundai Transleads employment application, please reach out to View email address on click.appcast.io

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position they are hired for.