Leave Coordinator

Compensation: $64k - $80k (Dependent on experience)
Schedule: Monday - Friday, 8AM - 4:30PM
Basic Requirements:

• Bachelors' degree in Business Administration, Human Resources, or related field (or commensurate experience)
• Work independently in a fast-paced environment with changing priorities
• Problem solving, time management, and priority setting skills
• Ability to occasionally travel, as business needs require.

Build a career where your work matters to the business, the customer, and the communities we serve.

Be part of Coca-Cola Beverages Northeast, a locally rooted, people-first organization where meaningful work, long-term growth, and community impact come together.

Why Coke Northeast?

• You'll join a company that serves local communities across the Northeast and invests in the people behind the work.
• You'll be part of a culture that values development, collaboration, and fresh perspectives at every level.
• You'll build a career with the scale, stability, and opportunity of a trusted, iconic brand.

Job Description

The Leave Coordinator supports all leave of absence cases. This role effectively coordinates all cases/claims to include general administration, comprehensive case management, and program compliance with the Family and Medical Leave Act and all related employment laws. The Leave Coordinator provides exemplary customer service and assistance to Associates and Executives.

Essential Duties & Responsibilities

• Interprets and administers company leave of absence programs and policies in accordance with applicable federal and state laws and regulations, including FMLA, ADA, USERRA, pregnancy-related leave requirements, and other applicable leave laws.
• Provides comprehensive leave case management and serves as a primary resource for Associates and managers throughout the leave of absence process.
• Partners closely with the company's third-party leave and disability administrator to ensure leaves are administered accurately, timely, and as seamlessly as possible for Associates. Works to resolve issues, address discrepancies, and facilitate effective communication between the Associate, vendor, and internal stakeholders throughout the leave process.
• Coordinates all administrative aspects of leaves of absence, including tracking leave usage and working closely with Office Managers, Payroll, and other internal partners to ensure Associate pay and leave records are accurate.
• Supports Associates and management through the return-to-work process, including coordinating required documentation, work restrictions, accommodations, and other return-to-work requirements in accordance with company policy and applicable regulations.
• Partners closely with management on leave cases and provides regular updates regarding claim status, outstanding requirements, anticipated return-to-work dates, and other relevant information.
• Administers and supports Short-Term Disability (STD) and Long-Term Disability (LTD) programs and coordinates disability claims with applicable FMLA, state leave, and other company leave programs.
• Maintains effective relationships with third-party leave and disability vendors, monitors service and case administration, and escalates or resolves issues impacting Associates or the organization.
• Conducts regular audits of leave records and processes to support compliance with company policies, plan requirements, and applicable federal and state laws.
• Maintains knowledge of changing federal, state, and local leave and disability requirements and identifies opportunities to update processes, procedures, communications, and practices accordingly.
• Assists with the development and delivery of leave administration training and educational materials for managers, Associates, and internal partners.
• Maintains accurate and confidential leave documentation and records in accordance with company requirements and applicable privacy and recordkeeping standards.

Job Requirements

• Bachelors' degree in Business Administration, Human Resources, or related field (or commensurate experience)
• Minimum 2 years of experience in managing leave cases (FMLA, STD, etc.)
• In-depth knowledge of applicable regulations for all New England states
• Analyze information and convert related activities into a comprehensive work plan
• Communicate and make recommendations to upper management
• Identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Work independently in a fast-paced environment with changing priorities
• Maintain the confidentiality of sensitive information
• Problem solving, time management, and priority setting skills
• Valid driver's license, driving record within policy guidelines, and insurance that meets company requirements.
• Ability to occasionally travel, as business needs require.

Benefits & Perks
Eligible employees may have access to a comprehensive benefits package, which may include medical, dental, and vision insurance, a 401(k) with company match, life insurance, paid time off, fitness reimbursements, tuition reimbursement, employee discounts, scholarship opportunities, and more.

*Benefits eligibility and offerings may vary based on position, location, employment type, and union governance.

Background Verification
Employment with Coke Northeast is contingent upon the satisfactory completion of a pre-employment background verification. Depending on the role, this process may include a criminal background check, drug screening, and/or review of driving records in accordance with company guidelines and applicable laws.

Equal Opportunity Employer
Coke Northeast is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, veteran status, disability, or any other legally protected status under federal, state, or local law.

Massachusetts Notice
Under Massachusetts law, it is unlawful for an employer to require or administer a lie detector test as a condition of employment or continued employment. Violations of this law may result in criminal penalties and civil liability.