Client Service Coordinator (General) - Level 1

Job Description

Job Description

We are looking for a Client Service Coordinator to support daily service operations at an in-person site in Indianapolis. This long-term contract position is ideal for someone who enjoys a client-facing environment, can manage multiple tasks independently, and communicates effectively with both vendors and internal partners. The role focuses on coordinating site activities, maintaining accurate asset and inventory information, and helping ensure laboratory support services run smoothly.

Responsibilities:

• Coordinate vendor visits by arranging schedules, confirming site access, and supporting timely completion of service activities.

• Escort external service providers through laboratory and controlled areas while following site protocols and safety expectations.

• Maintain accurate records for assets, inventory, and service-related updates, including additions, changes, and removals.

• Work with internal teams to address client service needs and help keep operational requests moving forward efficiently.

• Support corrective and preventive maintenance activity coordination to help minimize disruptions to site operations.

• Monitor daily tasks with a high level of organization and follow-through while working independently within a team environment.

• Use Microsoft Office tools to document activity, track requests, and communicate updates clearly to stakeholders.

• Provide attentive front-line service to clients, vendors, and colleagues through responsive and courteous communication

• 0-2 years of experience in customer service, coordination, scheduling, or a related support role.
• High school diploma required; a bachelor's degree in a science-related field is a plus.
• Strong verbal and written communication skills with the ability to interact professionally in a client-facing setting.
• Excellent organizational skills and close attention to detail in managing records, schedules, and follow-up tasks.
• Ability to work on-site in Toms River, New Jersey and remain active throughout the day, including frequent walking.
• Proficiency with Microsoft Office Suite, including tools used for documentation, tracking, and communication.
• Ability to work independently while also collaborating effectively with internal teams and external vendors.
• Experience supporting vendor coordination, inventory processes, or maintenance-related activities is preferred.