IT Operations & Service Desk Leader | AI-Driven
W.W. Grainger
W. W. Grainger in Jacksonville, Florida is seeking a Manager, IT Operations to lead the enterprise Service Desk organization. You will be responsible for providing reliable technology support services for 26,000 team members and overseeing a team of support professionals. Your role includes driving operational excellence, customer experience, and workforce development while modernizing support services through automation and effective use of ITSM platforms. This position offers a hybrid work model and significant benefits. #J-18808-Ljbffr
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the IT Operations & Service Desk Leader | AI-Driven in Jacksonville, FL vacancy
- ...looking for an experienced IT operations leader to oversee enterprise support services for a large, fast-paced... ...role will guide service desk performance, strengthen... ...self-service, and data-driven improvement. The ideal candidate... ...introducing automation, AI-assisted tools, and self...Operations
Robert Half
Jacksonville, FL2 days ago $95.9k - $159.8k
...line distributor with operations primarily in North America... ...for its commitment to service and purpose-driven culture, the Company... ...Overview The Manager, IT Operations leads the enterprise Service Desk organization,... ...Desk through automation, AI, self‑service, and modern...OperationsFull timeH1bLocal areaRelocationRelocation packageShift work3 days per weekW.W. Grainger
Jacksonville, FL12 hours ago- ...to apply for the IT Manager role at... ...support the daily operations of the firm’s IT... ...including help desk, hardware/... ...a professional services environment Strong... ...promotions. Values-Driven: We live our core... ...Business Development Leader Senior Project... ...the help of AI. #J-18808-Ljbffr...OperationsFull timeWork at office
Jimerson Birr
Jacksonville, FL4 days ago - ...Citibank (Switzerland) AG in Jacksonville, Florida is seeking a KYC Operations Senior Manager Director responsible for delivering AML... ...strategies balancing risk management and operational efficiency while championing AI-driven transformation initiatives. #J-18808-Ljbffr...Operations
Citibank (Switzerland) AG
Jacksonville, FL3 days ago - ...Position Summary: Coordinates IT service desk triage by prioritizing, routing, and tracking support requests to support timely resolution... ...Manages and orders printer supplies to ensure uninterrupted operations. Performs administrative duties including maintaining...OperationsMonday to Friday
Pilot Corp Of America
Jacksonville, FL1 day ago - ...PILOT CORP OF AMERICA in Jacksonville, FL is seeking an IT Operations Coordinator to manage the IT service desk and coordinate support requests. You will be the main liaison for audits, ensuring effective communication between auditors and the IT department. The ideal...OperationsFull time
Pilot Corp Of America
Jacksonville, FL23 hours ago $102k - $175.95k
...Job Title SAP IT Application Liability and Service Manager – Jacksonville, FL Job Summary Johnson & Johnson... ...proactive issue resolution Supporting AI-driven capabilities such as predictive... ...delivery, automation, self-service, and operational processes. Transformation...OperationsTemporary workWork experience placementLocal areaJohnson & Johnson
Jacksonville, FL3 days ago- ...Purpose The ICE Data Services Operations team offers technical... ...Operations, Internal IT Support, Information Security... ...productivity and AI-enabled tools where... ...direction from senior leaders, including project planning... ...supporting technology-driven operational...Operations
Intercontinental Exchange
Jacksonville, FL23 hours ago - ...The ideal candidate will have over 5 years of product management experience and will expertly navigate cash operations and mortgage servicing to enhance delivery efficiency. Join us to leverage AI and strategic insights to deliver impactful results. #J-18808-Ljbffr...Operations
Intercontinental Exchange
Jacksonville, FL23 hours ago $117.1k - $187.3k
...Our business is driven by our strong culture... ...within Commercial IT, you will help shape... ...that support sales, service, marketing, customer... ..., and commercial operations. While Salesforce... ...Owners, engineering leaders, Enterprise... ...automation, analytics, and AI-ready commercial...OperationsLive inLocal areaWorldwideCengage Group
Jacksonville, FL9 days ago- ...retention. The ideal candidate has 5+ years in retail marketing and a strong background in agency operations. You'll collaborate across teams and ensure successful client experiences while leveraging insights from AI and automation to drive business success. #J-18808-Ljbffr...OperationsRemote work
Akillion
Jacksonville, FL3 days ago $65k - $90k
...Overview JOB TITLE: IT Service Desk Supervisor CAYUSE COMPANY: Cayuse Civil Services... ...and knowledge management, and use data-driven insights to improve efficiency and... ...service delivery goals. Monitor daily operations of the Service Desk to ensure consistent...OperationsFull timeContract workTemporary workWork experience placementWork at officeLocal areaRemote workRelocationFlexible hoursCayuse Holdings
Jacksonville, FL1 day ago$134.4k - $201.6k
...Massachusetts As the IT Manager of the... ...leadership across Security Operations, Risk, and IT to... ...to an industry leader in medical... ...history of mission-driven innovation. You will... ...integrations, data, services, applications, infrastructure... .... Cutting-edge AI, data, and automation...OperationsWork experience placementH1bWork at officeLocal areaFlexible hoursMedtronic
Jacksonville, FL1 day ago- ...healthcare organizations to deliver high-quality IT staffing solutions. We're known for long-... ...staffing, account management, or client services Exposure to public sector, SLED, or large... ...client visits, understanding their operations, and identifying opportunities....OperationsFull time1 day per week
Ark Solutions
Jacksonville, FL3 days ago - ...Crawford Thomas Recruiting is looking for an experienced IT Manager in Jacksonville, Florida, to oversee internal IT operations and lead support teams across multiple office locations. The ideal candidate will have significant experience in IT management, cybersecurity...OperationsWork at office
Crawford Thomas Recruiting
Jacksonville, FL3 days ago - ...Wider Circle is seeking a Senior Manager for Member Services to lead high-volume contact center operations in Jacksonville, Florida. This pivotal role focuses on managing Team Leads and Care Navigators to improve community health outcomes through effective outreach and...OperationsRemote work
Wider Circle
Jacksonville, FL3 days ago - ...Jacksonville, Florida. This role involves providing senior-level systems administration and technical support for the Global IT Support Services. The ideal candidate will have extensive experience in secure DoD environments, managing Windows server environments, and coordinating...Operations
Decision Point
Jacksonville, FL2 days ago - ...IT Field Services Technician At Morgan & Morgan, the work we do matters. For millions of Americans... ...support staff, creative marketing to operations teams, every member of our firm has a... ...+ years of experience in an IT Service Desk or Field Services role. ~ Experience...OperationsFull timeWork at officeLocal areaRemote work
Morgan & Morgan
Jacksonville, FL2 days ago $171.6k - $392.1k
...area of the business. It is a client facing... ...You will navigate operational and organizational... ...or evaluating how AI can streamline delivery... ...how EY's services can solve a clients... ...management, and CMDB-driven workflows Familiarity... ...big ideas to senior leaders, often without...OperationsFull timeSummer holidayWorldwideFlexible hours- ...Mosquitonix is seeking a Service Manager to oversee operations and provide top-tier mosquito control services. The role involves managing smart misting system installations, understanding customer service, and developing partnerships within the territory. Successful candidates...Operations
MosquitoNix
Jacksonville, FL12 hours ago $142.6k - $261.5k
...area of the business. It’s a client visible... ...development services that align with business... ...or evaluating how AI can streamline delivery... ...of the CMDB and IT Operations Management (ITOM)... ..., and CMDB-driven workflows Familiarity... ...in our team-led and leader-enabled hybrid model...OperationsFull timeSummer holidayWorldwideFlexible hours$134.4k - $201.6k
...problem solver, and team leader for the overall... ...history of mission-driven innovation. You... ...us for a career in IT that changes lives.... ...design, championing operational excellence, metrics... ...integrations, data, services, applications, infrastructure... .... Cutting-edge AI, data, and...OperationsH1bWork at officeLocal areaFlexible hoursShift workMedtronic
Jacksonville, FL3 days ago$102.5k - $187.9k
...area of the business. It’s a client visible... ...components and services that interact seamlessly... ...or evaluating how AI can streamline... ...of the CMDB and IT Operations Management (ITOM) to... ...management, and CMDB-driven workflows Familiarity... ...our team-led and leader-enabled hybrid...OperationsFull timeSummer holidayWorldwideFlexible hours- ...Jacksonville, Florida, is seeking a Director of Construction Services to lead and expand its Construction Services Division throughout... ...role includes overseeing construction materials testing and operations while fostering team development and client relations. The ideal...Operations
MC Squared Inc
Jacksonville, FL1 day ago - ...support Commercial accounts in Jacksonville, Florida. The role focuses on customer acquisition, technical implementation, and account operations, ensuring customer success. Candidates should have 3-5 years in technical customer roles, excellent communication skills, and...OperationsWork at office3 days per week
Pendo.io
Jacksonville, FL4 days ago - ...IT Help Desk Specialist York, PA - On-Site Full-Time Jersey College is a nationally... ...assessing future technology needs to enhance operations. Key Responsibilities: Network... ...priorities. Strong customer service, listening, and teamwork skills. Proactive...OperationsFull time
Jersey College
Jacksonville, FL2 days ago - ...Description Job Description IT & Technology - Decision... ...another player in the AI space – we are building... ...for IT and Tech Leaders with hands-on... ...in IT, Technology, IT Operations, or a related function... ...more areas such as IT Service Management, IT Operations...OperationsHourly payWork from homeFlexible hours
- ...corporate agreements, including NDAs, master service agreements, statements of work, service... ...business units, including finance, operations, HR, and service teams, to ensure legal alignment... ...the use of artificial intelligence (AI) tools to streamline the contract lifecycle...OperationsContract workWork experience placement
Acosta Sales & Marketing
Jacksonville, FL4 days ago $180k - $220k
...Director, Data Operations COMPANY: Canoe Intelligence LOCATION:... ...logic that turns proprietary AI into an institutional-grade data... ...administration, private markets services, or adjacent fintech ~... ...access to their data. Canoe's AI-driven platform was developed in 2013...OperationsLocal areaWork from homeHome officeFlexible hoursCanoe
Jacksonville, FL3 days ago- ...HCLTech is seeking a Service Management Analyst in Jacksonville, Florida. The role involves ensuring excellent customer service, quickly... ...company policies. The ideal candidate will have 3–5 years of relevant IT experience, particularly in financial services or controlled...
HCLTech
Jacksonville, FL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Operations & Service Desk Leader | AI-Driven. Be the first to apply!
Related searches
- operations lead Jacksonville, FL
- operations leader Jacksonville, FL
- food service coordinator Jacksonville, FL
- service lead Jacksonville, FL
- member services coordinator Jacksonville, FL
- service team leader Jacksonville, FL
- early intervention service coordinator Jacksonville, FL
- family service coordinator Jacksonville, FL
- service coordinator Jacksonville, FL
- travel operations Jacksonville, FL