Quality Management System (QMS) Manager

For this U.S. based position, the expected compensation range is $117,600 - $160,400 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Position Summary

The Quality Management System (QMS) Manager is responsible for developing, implementing, maintaining, and continuously improving the organization's Quality Management System in compliance with ISO standards (primarily ISO 9001). This role ensures that business processes meet regulatory, customer, and organizational requirements while driving a culture of quality and operational excellence.

Key Responsibilities

QMS Development & Implementation

• Establish, document, and maintain the Quality Management System in accordance with ISO standards.
• Lead the organization through ISO certification, surveillance, and recertification audits.
• Ensure all processes, procedures, and work instructions are documented, controlled, and effective.

Compliance & Auditing

• Plan, conduct, and manage internal audits to ensure compliance with ISO requirements.
• Act as the primary liaison with external auditors and certification bodies.
• Ensure timely resolution of audit findings, nonconformities, and corrective actions.

Continuous Improvement

• Drive continuous improvement initiatives using methodologies such as Lean, Six Sigma, or CAPA (Corrective and Preventive Action).
• Analyze quality data and key performance indicators (KPIs) to identify trends and opportunities for improvement.
• Promote a culture of quality and customer focus across all departments.

Document Control & Process Management

• Oversee document control systems, ensuring proper versioning, approval, and accessibility.
• Standardize processes and ensure alignment with QMS requirements.
• Maintain records in compliance with ISO standards and company policies.

Training & Awareness

• Develop and implement training programs related to QMS requirements and quality standards.
• Ensure employees understand their role in maintaining compliance and quality objectives.
• Provide guidance and coaching to teams on quality tools and best practices.

Risk Management

• Identify risks and opportunities within the QMS framework.
• Support risk-based thinking across the organization and ensure mitigation plans are implemented.

Customer & Supplier Quality

• Address customer complaints and ensure root cause analysis and corrective actions are completed.
• Collaborate with suppliers to ensure quality requirements are met and maintained.

Who will you report to?

• You will report to the Quality Director. This role is an onsite position. You are required to report to the Cheektowaga, NY facility 5 days a week with occasional travel for audits or supplier visits.

Qualifications

• Bachelor's degree in Engineering, Quality Management, Business Administration, or related field (required). Master's degree preferred.
• 5+ years of experience in quality management systems.
• Proven experience leading ISO 9001 certification audits.
• Experience in manufacturing, service, or regulated industry preferred.
• Experience managing 5-10 people, including auditors, document control leaders and equipment calibrations

Certifications (Preferred)

• Certified Quality Manager (CQM)
• ISO 9001 Lead Auditor
• Six Sigma (Green Belt or Black Belt)

Skills & Competencies

• Strong knowledge of ISO standards (ISO 9001 required; others such as ISO 14001 or ISO 45001 a plus)
• Excellent analytical and problem-solving abilities
• Strong leadership and cross-functional collaboration skills
• Effective communication and training skills
• Experience with audit management and root cause analysis
• Proficiency in quality tools (e.g., FMEA, SPC, CAPA)

Key Performance Indicators (KPIs)

• ISO certification status and audit results
• Number and severity of nonconformities
• Closure rate of corrective/preventive actions
• Customer complaints and quality-related metrics
• Process performance and improvement outcomes

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.


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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.