Area Manager - DD/IDD Services

At Dungarvin, we are a mission‑driven team dedicated to meeting people where they are and providing person‑centered supports that allow individuals to live as independently as possible. We serve individuals with intellectual and developmental disabilities, behavioral health needs, complex medical needs, and children and families across the country. Benefits Compensation : Starting $58,900 annually Work Schedule: Monday through Friday with on‑call responsibilities as needed to support operational needs and program coverage 401(k) plan with up to 3% employer match after one year of service Medical, dental, vision, life insurance, supplemental insurance, disability coverage, FSA, and HSA options for eligible employees Pet Insurance available PTO for eligible employees with PTO donation options Paid training, onboarding, and ongoing professional development opportunities Employee Assistance Program and access to Tapcheck National Brand Discounts and Employee Referral Program Dungarvin's multi‑state footprint allows internal job mobility nationwide Position Overview The Area Manager oversees multiple residential homes and staff teams within an assigned region, providing leadership, operational oversight, and program support to ensure high‑quality, person‑centered services and compliance with state, licensing, and Medicaid requirements. Responsibilities Program Leadership & Team Development : Supervise, coach, and support employees across assigned residential programs while promoting accountability, teamwork, professional development, and high‑quality service delivery. Support hiring, onboarding, scheduling, training, and ongoing staff development initiatives. Program Operations & Compliance : Oversee daily operations of multiple homes and programs to ensure services remain person‑centered, compliant, and aligned with organizational standards, policies, licensing requirements, Medicaid Waiver regulations, and certification standards. Maintain readiness for audits, inspections, and licensing reviews. Participant & Family Support : Promote individual choice, independence, and person‑centered planning while assisting with operational, staffing, participant, and family concerns in a positive and professional manner. Operational Performance & On‑Call Support : Monitor staffing trends, program performance, operational needs, and fiscal responsibilities in partnership with leadership teams while participating in on‑call rotation and responding to emergencies or operational concerns as needed. Qualifications Must Have Education: Bachelor’s degree in Human Services or a related field (Psychology, Counseling, Sociology, Allied Health, or Human Services) Experience: 2–3+ years supporting individuals with intellectual and developmental disabilities, long‑term care, or community‑based services, including prior supervisory or management experience within residential or human services settings Program Knowledge: Understanding of person‑centered supports, compliance standards, and Medicaid Waiver or HCBS, CIH services preferred Technical Skills: Proficiency with Microsoft Office programs and the ability to adapt to new technology platforms Licensure & Transportation: Valid driver’s license with a driving record that meets agency insurance requirements Nice to Have Industry Expertise: Experience supporting multi‑site residential or community‑based programs Leadership Development: Experience with staff development, training coordination, or leadership mentoring Operational Insight: Data‑driven performance management experience Regulatory Knowledge: Knowledge of Indiana‑specific disability service regulations, including residential and community‑based program standards Additional Information We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law. #J-18808-Ljbffr