Quality Technician

Quality Technician

Work with Quality Engineering and cross-functional team members to improve product quality, process performance and reduce customer issues. (Data collection, analysis, reporting). Report on the key performance indicators (KPIs) and identify opportunities for improvement. Promote a quality culture throughout the manufacturing facility through encouraging and auditing adherence to process requirements.

Quality Engineering Technician

• Support quality issues raised by shift production lines to implement real-time Interim Containment Actions and mitigate production continuity disruptions
• Issue and train on quality alerts required to ensure conforming product being used as needed
• Audit/coach on interim containment and corrective actions implemented
• Conduct corrective action trials/pilots with production team members
• Conduct process and/or production audits for compliance lead corrective action initiatives as necessary
• Develop or report on production process performance metrics
• Support the suspect material assessment activities (MRB process).
• Monitor, evaluate, and report on operation audit data and plant non-conforming product metrics
• Lead problem solving methodology (e.g. 8D, A3, etc.) with cross functional teams to identify, address and implement corrective actions using appropriate problem solving tools
• Support adherence and deployment of production processes as necessary to drive process standardization and alignment with IATF16949 and customer requirements
• Support product qualification activity for new product launches and change management initiatives
• Lead initiatives to review PFMEA and Control Plans for accuracy and compliance
• Promote a quality culture through periodic quality tool training sessions with shop floor business partners
• Lead and coordinate supplier part manufacturing trials as necessary.
• Support quality or engineering hold activities to ensure suspect parts are physically identified and contained
• Other assigned work as needed

Supplier Quality Technician

• Responsible to notify supplier and lead root cause analysis and problem solving activities with the supplier related to supplier quality issues and communicate status with applicable cross-functional team members.
• Lead and coordinate supplier part manufacturing trials as necessary.
• Maintain the MRR (material rejection report) log.
• Communicate with suppliers to address concerns and improve the ATC-Supplier relationships.
• Facilitate and coordinate return and shipment of non-conforming material to suppliers.
• Support the suspect material assessment activities (MRB process).
• Communicate, evaluate, and approve supplier PPAP requirements.
• Monitor key supplier performance metrics provide reports as appropriate
• Work with Purchasing partners to support product continuity issues, evaluate alternative part qualification requirements, and/or escalate supplier containment or corrective action roadblocks.
• Support quality or engineering hold activities to ensure suspect parts are physically identified and contained
• Other assigned work as needed

Qualifications

• Associates degree in a manufacturing, design, quality, or related field; or 2 or more years related work experience; or equivalent combination of education and experience.
• Ability to read and understand component and/or assembly drawings.
• Ability to communicate technical information to non-technical personnel.
• Ability to understand and follow standard work or technical instructions.

Preferred Qualifications

• ASQ Certified Quality Technician
• Has a detailed knowledge of Industry standard problem solving and lean tools