Director - Table Games

• Lead all pre-opening Table Games and Poker activities, including department buildout, staffing, floor planning, system configuration, operational readiness, and implementation of policies, procedures, and internal controls.
• Partner with Gaming Operations leadership, vendors, and internal stakeholders to ensure successful opening preparations, including gaming equipment installation, certification, floor design, game mix strategy, and table limits.
• Establish dealer training programs, service standards, and a high-performance culture that delivers a world-class Bally's guest experience from day one.
• Oversee all aspects of Table Games and Poker operations, including daily performance, game spread optimization, table limits, poker tournaments, and revenue-generating initiatives.
• Analyze key performance metrics and leverage data-driven strategies to improve operational efficiency, guest satisfaction, and financial performance.
• Evaluate and implement new gaming products, technologies, and operational enhancements while maintaining strong vendor relationships.
• Champion exceptional guest service standards through player development initiatives, guest engagement, issue resolution, and collaboration with resort partners.
• Partner with Marketing, Player Development, Hotel, Food & Beverage, and Entertainment teams to execute promotions, special events, and loyalty-driven experiences.
• Recruit, develop, and lead a high-performing team while fostering a culture of integrity, accountability, inclusivity, engagement, and service excellence.
• Oversee all aspects of talent management, including hiring, training, scheduling, performance management, succession planning, and employee development.
• Manage departmental budgets, labor expenses, and financial performance while providing strategic recommendations to executive leadership.
• Ensure compliance with all company policies, internal controls, and applicable gaming regulations while partnering with Security, Surveillance, Compliance, and Audit teams to maintain the integrity of gaming operations.

Compensation

Additional Benefits

• $7 Daily Garage Parking

Physical Demands & Work Environment

• Ability to sit, stand, walk, bend, reach, and move throughout the casino and office environment for extended periods.
• Ability to occasionally lift, carry, push, or move up to 25 pounds.
• Must possess the mental acuity to analyze data, solve complex problems, make sound business decisions, and effectively manage multiple priorities in a fast-paced environment.
• Work is performed in both a climate-controlled office setting and on the casino floor, requiring frequent interaction with guests, team members, and operational partners.
• Exposure to moderate noise levels, bright lighting, and other conditions commonly associated with a casino and entertainment environment.
• Must be able to respond to operational issues, guest concerns, and business needs in a timely and professional manner.
• Flexible schedule required, including the ability to work evenings, weekends, holidays, and other hours as necessary to support a 24/7 operation.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Qualifications

Experience

Preferred

Bachelor's degree in Business Administration, Hospitality Management, Gaming Management, or a related field preferred; equivalent experience will be considered. MBA preferred.

8+ years of progressive Table Games leadership experience, including 3-5 years in a Director-level or senior leadership role.

Casino pre-opening, expansion, or property opening experience strongly preferred.

Strong knowledge of Table Games and Poker operations, gaming regulations, internal controls, budgeting, forecasting, and performance management.

Proven ability to build, lead, and develop high-performing teams while fostering a culture of accountability, engagement, and service excellence.

Demonstrated success driving operational performance, revenue growth, and exceptional guest experiences in a high-volume gaming environment.

Strong analytical and business acumen with the ability to leverage operational and financial data to support strategic decision-making.

Excellent leadership, communication, and relationship-building skills with the ability to collaborate effectively with executives, team members, vendors, and regulatory agencies.

Experience with casino management systems, player tracking platforms, analytics tools, scheduling software, and Microsoft Office applications.

Must be able to obtain and maintain an Illinois Gaming Board (IGB) Level 1 Occupational License.

Equal Opportunity Employer
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