General Manager Food Service

General Manager

Proof of the Pudding is seeking an experienced General Manager to lead and oversee all culinary operations for the Kansas City Monarchs, minor league baseball stadium. This leadership role is responsible for the day-to-day management of food and beverage options. The General Manager will oversee events, staffing matrices, hiring, interdepartmental communications, logistics, and full financial performance. The ideal candidate brings strong catering leadership experience, meticulous budget management skills, and a passion for delivering upscale, high-quality event experiences.

Responsibilities:

• Drives methods to improve quality, efficiency and productivity, reduce costs, increase profits, and improve control measures.
• Set comprehensive goals for department performance and growth
• Oversee daily operations of the department and the work of 40 hourly/seasonal employees
• Lead employees to achieve optimal performance by assessing their results based on clear expectations, data, and metrics, while also promoting engagement to enhance morale and foster a strong sense of collaboration within the team.
• Organizing frequent meetings and open lines of communication with sales, operations, culinary, and warehouse teams.
• Monitoring the team and event schedule including reporting status, progress updates, and identifying areas that require corrective actions.
• Responsible for managing and participating in interviewing new employees, developing strategies for developing talent at all levels, and coaching organizational leaders.
• Foster a growth oriented, positive and encouraging environment while keeping employees and management accountable to company policies, procedures and guidelines.
• Practice an open-door policy for employee grievances or dissatisfaction, documenting, addressing and escalating, as needed, appropriately and timely
• Generate weekly forecasting, ensures adherence to monthly reporting deadlines, oversees and approves all invoices department-wide, while ensuring accurate and comprehensive reporting on the department's operations and finances.
• Forge strategic partnerships and relationships with clients, vendors, agencies, venue partners and all other professional business relationships.
• Manage all facilities operations for the corporate building and warehouse, including after-hours oversight to ensure maintenance, safety, and smooth functionality.

Performs Other Related Duties:

• High school diploma or GED required, associate or bachelor's degree in hospitality, Business, or related field preferred.
• 35+ years of food service management experience.
• Strong leadership, communication, and organizational skills.
• Knowledge of food safety regulations and inventory systems.
• Experience with budgeting, P&L statements, and cost control.
• Food Safety Certification (e.g., ServSafe Manager) preferred.

Must reside in Kansas City, KS or surrounding areas. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.