11 Support Staff Youth Behavioral Support Hagerstown

Benefits:

Competitive salary

Flexible schedule

Training & development

1:1 Support Staff – Youth Behavioral Support (Hagerstown)

Location: Washington County Job Type: Full-time / Part-time Salary Range: $20 - $25 per hour Experience Required: 1-2 years working with youth or behavioral health

About the Role:

Wise Minds Therapeutic Services LLC is seeking dynamic Community-Based One-to-One Support Staff to provide direct supervision, mentoring, and behavioral support to youth in out-of-home care across the Lower Eastern Shore.

This role focuses on ensuring the safety, stability, and emotional well-being of each youth while supporting the development of social, coping, and independent living skills. Staff will work under the direction of clinical leadership and care coordination teams to implement individualized service plans.

Key Duties and Responsibilities

Direct Support & Supervision

✔️ Provide one-to-one supervision and support to youth in home, school, and community settings ✔️ Model appropriate social, coping, and communication skills ✔️ Assist youth in developing independence, emotional regulation, and daily living skills ✔️ Accompany youth to appointments, activities, and community-based programs as needed ✔️ Maintain professional boundaries using a trauma-informed approach

Behavioral & Clinical Support

✔️ Implement individualized behavioral strategies based on service plans ✔️ Participate in crisis prevention and de-escalation interventions ✔️ Monitor and document behavioral progress and daily activities ✔️ Communicate regularly with supervisors regarding youth progress and concerns ✔️ Reinforce positive behaviors and support youth during emotional challenges

Documentation & Compliance

✔️ Complete service notes, progress reports, and timesheets accurately and timely ✔️ Maintain confidentiality and comply with DHS, COMAR, and agency standards ✔️ Participate in supervision, team meetings, and required trainings

Requirements:

21+ years old with a valid driver’s license and reliable transportation High School Diploma/GED + 2 years experience OR Associate’s degree + 1 year in human services Experience working with at-risk youth, foster care, or behavioral health populations preferred Strong communication, documentation, and interpersonal skills Must pass CJIS background check, CPS clearance, and sex offender registry screening

Training & Certification Requirements:

Staff are required to complete the following (preferred at hire, required upon onboarding):

CPR and First Aid Certification

Crisis Prevention & Intervention (CPI) or equivalent

Trauma-Informed Care Training

Mandated Reporter Training

HIPAA / Confidentiality Compliance

DHS-required onboarding and orientation

Wise Minds provides support and reimbursement for required trainings.

Ongoing Professional Development:

All staff must complete a minimum of two (2) in-service trainings annually, including topics such as:

Child Safety

De-escalation Techniques

Youth Engagement Strategies

Executive Skills Coaching

Schedule & Compensation:

Flexible scheduling (day, evening, and weekend shifts based on youth needs) $20 - $25 per hour, based on experience and qualifications

Perks & Benefits:

✅ Paid training and certification support ✅ Flexible scheduling options ✅ Health insurance options (eligible positions) ✅ Opportunities for advancement and leadership development

About Wise Minds Therapeutic Services:

Wise Minds Therapeutic Services LLC is a behavioral health organization committed to providing trauma-informed, person-centered care to youth and families across Maryland. Our mission is to support stability, safety, and long-term success for youth through compassionate, community-based services.