IT Services Associate - Seasonal Clerk

Seasonal Clerk

The Seasonal Clerk position is assigned duties in accordance with the office procedures of individual bank departments and may include a combination of answering telephones, reconciling accounts, typing or word processing, office machine operation, and filing.

Essential Job Functions:

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and research.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Generates records or reports.
• Manage calendars, and arrange appointments.
• Review files, records, and other documents to obtain information to respond to requests.
• Establish work procedures or schedules and keep track of the daily work of clerical staff.
• Supervise other clerical staff and provide training and orientation to new staff.
• Order and dispense supplies
• Other duties as assigned

  Skills:

  • Effective English verbal and written communication skills
  • Computer literate and have working knowledge of Microsoft Office
  • Good customer service, active listening, and critical thinking to actively look for ways to help people
  • Ability to meet performance standards and deadlines
  • Able to concentrate and focus on detail

  Education & Knowledge:

  • High School Diploma or GED