Chief Information Officer (Distribution, Logistics, & Digital Transformation) (Pittston)

Location: Pittston, PA

Chief Information Officer (Distribution, Logistics, & Digital Transformation), 1930 Ventures/Benco Dental

The Opportunity

The CIO will set and execute a multi-year technology vision for a nationwide distribution and e-commerce business, reporting to the Managing Director as a full member of the Executive Team. The right person will modernize legacy systems, fix real compliance and operational gaps, build a data-driven culture, and lead the company's AI transformation. What we're looking for in an industry leading CIO candidate:

• Accomplished leader with a proven record driving innovation in technology-forward distribution, logistics and/or manufacturing organizations.
• Visionary strategist who leads Benco’s successful future technology initiatives.
• Thought leader who translates complex strategic technology concepts into actionable business language.
• Change agent comfortable driving large-scale transformation while balancing risk.
• Servant leader who builds trust, encourages professional growth, and embraces diversity.
• Customer‑centric mindset that starts with end‑user needs and works backward.
• Skilled negotiator and influencer across vendors, peers, and executive stakeholders.

Key Responsibilities

• Technology Strategy – Develop and champion a multi-year technology roadmap that supports corporate growth objectives and presents clear ROI for each major initiative.
• Systems Modernization – Lead the phased replacement or re-engineering of legacy ERP and ancillary platforms with modern, cloud‑oriented solutions while maintaining business continuity.
• Digital Commerce & Customer Experience – Partner with sales, marketing, and operations to expand digital channels, improve self‑service capabilities, and enable data‑driven personalization.
• Technology Strategy & Roadmap – Build and own a multi-year technology roadmap tied to clear business outcomes, accountabilities and ROI.
• Data, Analytics & AI – Build and own a multi-year technology roadmap tied to clear business outcomes, accountabilities and ROI. Establish a robust data architecture and analytics program that supports advanced forecasting, pricing optimization, and operational insights. Create a strategy that puts Benco at the forefront of AI in the dental distribution field.
• Cybersecurity & Compliance – Own the enterprise security posture, ensuring adherence to all relevant regulatory frameworks (e.g., HIPAA, PCI‑DSS) and implementing a zero‑trust approach.
• IT Operations – Deliver reliable, cost‑effective infrastructure and service management processes, achieving high systems uptime and strong internal customer satisfaction.
• Innovation & Emerging Technologies – Provide the vision for evaluating and piloting emerging technologies (e.g., GenAI, mobile AR, blockchain for supply‑chain traceability) that can be scaled for competitive advantage.
• Vendor & Budget Management – Negotiate and manage strategic vendor relationships, drive total-cost-of-ownership reductions, and maintain fiscal discipline.
• Leadership & Culture – Build and mentor a high-performing, diverse IT team, fostering a culture of accountability, continuous improvement, and customer focus.

Qualifications

• 15+ years of progressive IT leadership, including at least 5 years as VP, CIO, CTO, or equivalent technology executive. Hands‑on background in distribution, logistics, or manufacturing strongly preferred.
• Demonstrated, personal experience building with AI.
• Proven delivery of complex ERP migrations or cloud transformation programs in a live business environment.
• Deep knowledge of cloud platforms, API ecosystems, data architecture, cybersecurity frameworks, and modern software development.
• Working knowledge of HIPAA, PCI‑DSS, and related healthcare‑adjacent regulatory requirements.
• Familiarity with FDA UDI or pharmaceutical chain‑of‑custody compliance requirements preferred.
• Ability to live within reasonable commuting distance of Pittston, PA, or willingness to relocate.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field. An advanced degree (MBA or MS) is a plus.
• Ability to travel to company or vendor events, co‑travel nationally with Benco sales representatives, etc.

Critical Competencies

• Project Management Instinct. Moves fast, owns a plan and holds self and team accountable to delivery.
• Creativity. Finds a path to yes by finding creative business solutions.
• Vision. Sees where the business needs to go before others do, and paints the picture clearly enough that other people want to follow.
• AI fluency. Has personally built something with AI. Understands the difference between a proof of concept and something that runs in production.
• Business credibility. Can hold their own in a sales conversation, a distribution walkthrough or a board discussion. Understands the business, not just the technology that supports it.
• Financial and Business Acumen. Ties every technology decision to a business outcome. Understands margins, cost structures and what it takes to move EBITDA.
• Executive Presence. Communicates complex decisions clearly to non‑technical audiences.
• Change Management. Brings the organization through workforce and technology transitions with integrity and planning.

Compensation & Benefits

A competitive executive package—including base salary, annual performance bonus, and long‑term incentives—will be tailored to the candidate’s experience and market benchmarks. Comprehensive benefits (health, dental, vision, 401(k), etc.) are provided.

Location

Interested candidates should either live within a reasonable driving distance from the Home Office (Pittston, PA) or be willing to relocate within a reasonable timeframe.

We're Diverse

We’re proud to be an equal opportunity and affirmative action employer with a majority‑female C‑suite. At 1930 Ventures/Benco Dental, we celebrate our associates’ differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

Who We Are

1930 Ventures/Benco Dental, the largest family owned, full‑service dental distributor in the United States, has remained in the family since 1930—a family that now includes more than 40,000 customers and over 1,700 associates in the 48 contiguous states. In 2025, we posted revenues of $1B.

We provide more supply and equipment options than any other full‑service distributor, an offering enhanced by a comprehensive suite of services and solutions, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental‑specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory‑trained service technicians who begin every task by asking, What does the customer want?