Spa Coordinator

Job Description

Job Description

Spavia Orchard is seeking a part time Guest Advisor to join our team! We are an independently owned and operated luxury day spa located in Westminster, CO at the Orchard Town Center (144th and I-25).

Starting wage $18/hour and review after 30 days.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps/scrubs, and now offering eyelash extensions! We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.

As a Guest Advisor, you are the face of our spa. Our Guest Advisors portray a polished and professional demeanor at all times. Guest Advisors are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Why join the Spavia family

• Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
• Competitive commission / bonus payout structure / employee benefits

Benefits (part time):

• 48 hours of Sick Time per year
• Monthly bonus based on membership sales (earn up to $500 per month)
• Monthly bonus based on gift card sales (earn up to $100 per month)
• Bi-weekly sales commission on retail sales

You will be busy; our guests and members love us, the atmosphere and affordability allow them to return again and againWe are family: giving, respectful, team atmosphere, and fun!‬‬‬‬‬‬ Responsibilities Guest Advisor Responsibilities

• Greeting and assisting guests
• Scheduling appointments and answering phones
• Checking guests in and out and ensuring the accuracy of all transactions
• Maintaining a beautiful spa, retail space, and reception area
• Membership, spa boutique, and product sales
• Provide education to guests regarding our  Spavia story, our spa boutique products and items, and our treatments offered for optimal results
• Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
• Willingness to work as a team player to proactively support the spa’s needs
• Attention to detail in all aspects of spa coordinators responsibilities

Required Skills Spa Coordinator Requirements:

• Minimum high school diploma.
• Self motivated
• Reliable, punctual, passionate and goal-driven
• Professional, team player
• Drug/alcohol free
• Articulate speaker with an ability to multitask
• Combined education and previous customer service / administrative and retail experience is strongly desired

Job Type:  Part-time positions available.  Flexibility is a plus, but required to work one weekend shift either Saturday or Sunday and Holiday's.  We are open Monday through Saturday 9am to 8pm and Sunday 9am to 7.  

A team player with a passion for the spa and guest service industry