Asset Member

Non-IT Support Role

A non-IT support role. Provides computer inventory management and warehouse environment (logistics) support by email/phone and onsite. Performs shipping and receiving, data analysis and report reconciliation. 75% heavy lifting up to 50lbs

Job Responsibilities

• Fulfill hardware, peripheral, and special technology requests ensuring prompt deployments
• Serve as onsite logistics focal for deploying equipment
• Ensure equipment is functioning and sanitized before redeployment
• Create UPS labels and send shipment notifications with tracking information
• Sort and disposition incoming equipment and wireless items
• Cross reference equipment orders and field requests ensuring shipments are correct
• Schedule and complete hardware refresh appointments with vendor technicians
• Organize stock room ensuring accessibility and perform routine maintenance
• Travel as requested to assist with equipment deliveries and pick ups
• Work closely with NTT Service Technicians and Business Application & Technology staff to process bulk equipment orders, schedule imaging sessions, and perform quality assurance for large-scale projects
• Initiate the electronic surplus process by creating and submitting requests to dispose equipment following security and safety measures
• Identify hardware trends and report inventory discrepancies
• Maintain daily inventory summaries and weekly reports in MS Teams
• Provide status updates to Unit Manager

Requirements

• 2 years of professional work experience
• Ability to work in a fast paced and target driven cohesive team environment
• Ability to multitask in a fast-paced environment
• Strong work ethic, interpersonal, and communication skills
• Detailed oriented and good critical thinking skills
• Proficiency with Microsoft Excel and MS Teams
• Driver's License