Technical Project Manager

Job Description

Job Description

We are looking for a Technical Project Manager to lead the planning, execution, and delivery of large-scale technology initiatives supporting the client’s global Parks & Resorts, Cruise Line, Vacation Club, and related guest-facing digital platforms. This role is responsible for driving complex technical programs across multiple teams, ensuring successful delivery of enterprise-class solutions that enhance the guest experience.

Key Responsibilities:

· Lead technical projects and programs through the full project lifecycle, ensuring successful delivery on schedule and within budget.

· Coordinate cross-functional teams including Software Engineering, Product Management, Architecture, QA, Infrastructure, and business stakeholders.

· Establish and optimize Agile delivery processes, ceremonies, and governance models across multiple project teams.

· Develop and manage comprehensive program plans consisting of multiple parallel projects and workstreams.

· Monitor project dependencies, identify risks, and implement mitigation strategies to achieve program goals.

· Create executive-level project reporting, communications, dashboards, and governance structures.

· Drive continuous improvement initiatives that enhance team efficiency, collaboration, and delivery outcomes.

· Manage hardware and software procurement activities related to assigned projects.

· Establish fiscal controls, monitor program expenditures, track ROI, and manage project budgets.

· Facilitate collaboration between technical and business teams while aligning delivery efforts to organizational priorities.

· Provide mentoring and guidance on project management methodologies, Agile best practices, and delivery excellence.

Core Qualifications:

· Bachelor's degree or equivalent combination of education and professional experience.

· 5+ years of technical project management and/or program management experience leading enterprise technology initiatives.

· Proven experience managing cross-functional technical teams delivering complex software solutions.

· Strong understanding of: Cloud technologies and platforms, APIs and service-oriented architectures, Database technologies, Software Development Lifecycle (SDLC), Product development and engineering practices, and Technical platform dependencies and integrations.

· Deep knowledge of Agile methodologies including Scrum, Kanban, Lean, and Waterfall delivery frameworks.

· Experience blending multiple project delivery methodologies to support business and technical needs.

· Understanding of DevOps practices including CI/CD pipelines, testing strategies, and modern software delivery approaches.

· Exceptional stakeholder management, communication, negotiation, and relationship-building skills.

· Experience managing large-scale project and program budgets.

· Strong ability to understand architectural concepts and communicate effectively with technical teams.

· Proven experience leading governance processes, risk management, dependency mapping, and executive reporting.

· Experience coaching and mentoring teams on project management best practices.

Preferred Qualifications:

· Experience supporting large-scale global software development programs.

· Agile certifications.

· Experience working within highly complex enterprise environments.

· Experience delivering guest-facing digital platforms, e-commerce solutions, mobile applications, or customer experience technologies.

· Familiarity with large-scale hospitality, travel, entertainment, or consumer-facing organizations.