Personal Lines Account Manager

Job Description Personal Lines Account Manager Position Overview A growing independent insurance agency is seeking a well-rounded Personal Lines Account Manager to join their team. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is comfortable managing accounts from start to finish. The Account Manager will be responsible for full-cycle account management-handling everything "soup to nuts"-including client servicing, marketing, and carrier communication across a diverse personal lines book of business. Key Responsibilities Manage a book of personal lines accounts, including auto, home, umbrella, and other related coverages Provide full-service support including endorsements, renewals, billing inquiries, and claims assistance Market new and renewal business to multiple carriers to ensure competitive coverage and pricing Review policies and identify coverage gaps, making recommendations to clients as needed Handle client communication proactively and maintain strong relationships Process certificates, ID cards, and policy documentation accurately and efficiently Work closely with producers and carriers to place and maintain business Utilize AMS 360 for account management, documentation, and workflow tracking Qualifications 5+ years of experience in personal lines insurance (independent agency experience required) Strong knowledge of personal lines coverages and underwriting guidelines Experience working with multiple insurance carriers Proficiency with AMS 360 Ability to manage accounts independently from quoting/marketing through servicing Excellent communication and organizational skills Active Property & Casualty license (required) What Our Client Offers Hybrid work schedule (3 days in office, 2 remote) Collaborative, team-oriented environment Exposure to a variety of carriers and account types Opportunity for long-term growth within a stable agency #LI-TM1 The Jonus Group