Client Care Operations Lead - Luxury Retail
Brobston Group LLC
Brobston Group LLC in New York seeks a Client Care Assistant Manager to oversee the aftercare and repair journey, focusing on workshop operations, logistics, and cross-functional communication. Based in Long Island City, you will report to the Senior Client Care Manager, Americas, and drive timely, high‑quality service. You will organize daily workshop operations, streamline communications, verify incoming goods, manage spare parts inventory, estimate quotes, and maintain records in RMS, CEGID, #J-18808-Ljbffr Brobston Group LLC
- RIMOWA is looking for a Client Care Assistant Manager in Long Island City, New York, to... ...This role includes overseeing workshop operations, managing client inquiries, and ensuring... ...Supply Chain or Customer Service in luxury retail, along with strong analytical and communication...Luxury
- Attersee in New York is seeking a Retail Store Operations Coordinator. This role leads operational execution and logistics, ensuring efficient Studio function while elevating client experiences. The ideal candidate has 2-4 years of experience in retail operations, is detail...Luxury
$26 - $28 per hour
...Ana-Luisa is seeking a Floor Lead, Operations in New York City to support store... ...excellence and elevated client experiences. This role involves... ..., aligning with the brand's luxury standards. The ideal candidate must have 2-3 years of retail leadership experience and a passion...LuxuryHourly pay- ...seeking a Hospitality Manager to oversee operations that provide a high-quality... ...operations, ensuring compliance with luxury service standards, and leading a dedicated team. The ideal candidate... ...and a deep understanding of client relations. #J-18808-Ljbffr Forrest...Luxury
$22 - $26 per hour
Join a luxury women’s fashion house with a devoted global following... ...expands into the New York City retail landscape, we are seeking an exceptional Stock & Operations Lead to support the opening and... ...support operational flow and client experience Operations & Team...LuxuryHourly payFull timeImmediate startFlexible hoursAfternoon shift$22 - $26 per hour
Socotra, Inc. is seeking a Stock & Operations Lead for their New York City flagship. This role is central for ensuring seamless product operations and an exceptional client experience in a luxury retail setting. The ideal candidate should have retail experience, strong...LuxuryHourly pay- ...in New York seeks an experienced Operations Manager to oversee all back-of-... ...operational excellence in a fast-paced luxury retail environment. The ideal candidate will lead a team, manage stockroom... ...operations, and ensure seamless client experiences through precise logistics...Luxury
$66.56k - $77.65k
Hermès Paris is hiring an Assistant Operations Manager for their Madison Boutique in New York.... ...the sales team, and ensuring an exceptional client experience in a luxury environment. Candidates should have over 4 years of retail management experience, excellent...LuxuryWork at office- ...NY. In this role, you will manage a team of Client Advisors, ensuring high operational standards and exceptional client service while... ...meeting sales objectives. Your experience in retail management, particularly in a luxury environment, will be crucial as you coach and...Luxury
- Louis Vuitton is seeking a Store Director to lead the Short Hills team to success on the shop floor... ...on developing a high-performing team, elevating client service, and driving sustainable business results in a premium retail environment. You will be responsible for...Luxury
$160k - $185k
Storyful seeks a Client Director in New York to enhance client relationships within the luxury and retail sector. This pivotal role focuses on executing strategic sales plans, ensuring high client satisfaction, and driving significant revenue growth by leveraging Dow Jones...Luxury- ...com - Jobboard is seeking a Director of Retail based in New York, NY, to lead store teams, optimize operations, and develop private clients. This role requires overseeing inventory... ...experience, particularly in fashion or luxury goods. A Bachelor's degree is preferred,...Luxury
- ...seeks an Assistant Store Manager to lead with style, delivering an elevated client experience and coaching a dynamic team in a fast-paced luxury retail environment. You will drive... ...and clienteling, and ensure store operations run smoothly while upholding brand...Luxury
$23 - $26 per hour
...A luxury retail company is looking for a Client Services Advisor to provide exceptional service to clients. The role requires full fluency in French and English and at least two years of experience in a customer service or luxury retail environment. Located in Long Island...LuxuryHourly pay$79.12k - $96.71k
...Join Hermès as an Operations Manager for the new Manhasset Boutique opening in October 2026. This... ...compliance with company policies in a luxurious fast-paced environment. The ideal candidate will bring over 5 years of retail management experience, particularly in luxury...Luxury- ...& CO LLC is seeking a Fifth Avenue Club Assistant based in New York. The role emphasizes client relationship management, organizational skills, and adaptability, requiring retail experience and a professional demeanor. The successful candidate will address client needs...Luxury
$180k - $200k
A leading IT consulting firm is seeking a Client Partner for their Luxury Retail Division in New York. This role focuses on business development, leveraging strong relationships with clients to drive sales growth. The ideal candidate will have over 8 years of experience...Luxury- ...growth while supporting handbag and accessory categories. You will build lasting client relationships through deep product knowledge, styling conversations, and superior service in a luxury retail setting. Strong communication, fashion sensibility, and a proactive attitude...Luxury
$60k - $122k
...brand seeks a KeyHolder Client Advisor in New York to drive... ...experiences. You'll lead a passionate team, oversee operations, and enhance visual merchandising... ...have 2+ years in retail management and strong interpersonal... ...commitment to 'Friendly Luxury'. #J-18808-Ljbffr AMI...LuxuryFull time- ...Brobston Group LLC is seeking an Assistant Operations Manager in New York, NY. This role supports operational functions including inventory... ...shipping operations. The ideal candidate will have 4+ years of retail management experience, strong leadership and communication...Luxury
- As a Client Advisor at Tiffany's in Rockefeller Center, you will represent the brand by providing personalized luxury service and driving sales. This role is ideal for individuals with retail experience looking to cultivate client relationships and meet sales targets in...Luxury
- ...Assistant in New York, New York, to support client relationships and manage responsibilities... ...candidate will have a background in retail, exceptional communication skills, and a... ...responsibilities. Join Saks as we redefine luxury retail experiences with a focus on teamwork...LuxuryFlexible hours
- An iconic luxury retailer in NYC seeks dynamic leaders to join their management team. You will guide top luxury sellers, inspire exceptional client experiences, and ensure smooth operations across the sales floor. The ideal candidate will have 5+ years in luxury retail,...Luxury
- Gabriela Hearst is seeking a Senior Client Advisor for our Madison Avenue flagship boutique in New York. An accomplished luxury retail professional with 6+ years of experience and an established client book will deliver an elevated, highly personalized client experience...Luxury
- ...Assistant, Grand Vendeur in New York to support exceptional client service by managing appointments and handling sales... ...aftersales tasks. Candidates should have 1-2 years of retail experience, ideally in the luxury market, with strong communication and organizational skills...Luxury
- ...dedicated Ambassador to achieve sales targets and enhance client experiences in a luxury retail environment. You will build client relationships,... ...exceptional service, and participate in daily boutique operations while upholding the Cartier brand image. The role requires...Luxury
$30 - $35 per hour
...-time position, starting in August 2026, focuses on leading the menswear department and enhancing client experience. The ideal candidate will have strong knowledge... ...client service skills, and a proven track record in retail sales. Salary ranges between $30-35 per hour,...LuxuryHourly payFull time$20 - $22 per hour
A luxury fashion retailer seeks a Sales Support Advisor in New York to enhance client experiences and maintain operational excellence. You'll be responsible for welcoming clients, supporting the sales team, and assisting in visual merchandising. The ideal candidate has...LuxuryHourly pay$110k - $130k
BoF Careers is seeking a Client Relations Manager to lead client development and retention initiatives at their Madison Avenue boutique in New... ...and Client Advisors. Applicants should have significant luxury retail experience and a proven track record in CRM strategies....Luxury$23 - $24 per hour
A luxury retail brand in New York seeks a Brand Ambassador to enhance client experiences through expert product knowledge and personalized service. Responsibilities include cultivating client relationships, driving sales, and maintaining the store environment. Ideal candidates...LuxuryHourly pay
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