Senior Home Care Coordinator/Recruiter/Scheduler
$21 - $23 per hourGriswold Home Care For Durham and Chapel Hill
Job Description
Job Description
Job Summary:
The Senior Home Care Coordinator/Recruiter/Scheduler plays a crucial role in ensuring smooth operations by managing caregiver recruitment, scheduling, and coordination of client care services. This position requires strong organizational skills, attention to detail, and a passion for supporting seniors and caregivers alike.
Benefits:
- Weekly paydays
- Competitive compensation
- Paid Time Off (PTO)
- Flexible Schedule
- Over time pay
- Health & dental insurance
- Opportunities for ongoing training and development
Care Coordinator Can earn Pay:
- Up to $21 - $23 per hour (based upon experience)
Key Responsibilities:
Recruitment & Hiring:
- Source, screen, and interview qualified caregivers (CNAs, HHAs, and companions).
- Conduct background checks, verify credentials, and ensure compliance with company and state requirements.
- Facilitate onboarding, training, and orientation for new hires.
- Develop and maintain a pipeline of caregivers to meet staffing needs.
Scheduling & Coordination:
- Assign caregivers to clients based on skills, availability, and client preferences.
- Maintain and update the scheduling system to ensure adequate coverage.
- Handle last-minute schedule changes, call-offs, and replacements promptly.
- Communicate schedule updates to caregivers and clients efficiently.
Client & Caregiver Support:
- Serve as a primary point of contact for caregivers regarding work schedules and client needs.
- Maintain strong relationships with clients and families, addressing concerns and adjusting care plans as needed.
- Monitor caregiver performance and provide feedback to improve service quality.
- Assist in resolving conflicts between clients and caregivers professionally.
Administrative & Compliance:
- Maintain accurate employee and client records.
- Ensure all caregivers meet training and compliance requirements.
- Assist with payroll and billing by verifying caregiver hours and attendance.
- Support the office team with other administrative duties as needed.
Qualifications & Requirements:
- Experience: At least 1-2 years in home care, healthcare staffing, scheduling, or a similar role.
- Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.
- Skills:
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in scheduling software (e.g., ClearCare, WellSky, or similar).
- Ability to multitask in a fast-paced environment.
- Knowledge of home care regulations and best practices is a plus.
About Griswold Home Care:
- Established in 1982, Griswold is the oldest non-medical home care franchise in the U.S.
- Operates in over 170 locations across 30 states, serving over 100,000 families
- Values: Compassion, care, and quality service to help clients remain in the homes they love
- Jean Griswold Scholarship Foundation to support education in care-related fields
- Offers above-average pay, employee appreciation programs, and opportunities for growth
Ready to Join Our Team?
- Simple, mobile-friendly application process (3 minutes)
- Apply today & become a part of a respected caregiving team!
$21 - $23 per hour
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