Parking Communications Assistant

Job Description

Job Description

Our client, MPUSA is seeking a Parking Communications Assistant to join their team. As a Parking Communications Assistant, you will be part of the operations support function, helping coordinate parking enforcement activity through clear, accurate communication. The ideal candidate will bring strong attention to detail, confident phone and radio communication, and a practical understanding of city streets to align successfully in the organization.

Job Title: Parking Communications Assistant

Location: Milwaukee, WI

Pay Range: $20/hr

Shift: 3rd shift (Sunday–Thursday 12am–8am and Tuesday–Saturday 12am–8am)

What's the Job?

• Answer incoming calls from staff, the public, MPD, and tow contractors in a professional, service-focused manner.
• Accurately enter and update information in a web-based program while handling calls.
• Communicate with the team using a 2-way radio to relay instructions and updates.
• Dispatch Parking Enforcement Officers to different locations, using a general knowledge of city streets to support efficient routing.
• Work collaboratively in an office environment as part of a small 2nd shift team.

What's Needed?

• At least 1 year of relevant experience in a communications, dispatch, customer service, or office support role.
• Ability to accurately enter information into a web-based program while actively taking calls.
• Comfort handling inbound calls and communicating clearly with a variety of callers.
• Experience or familiarity using a 2-way radio for operational communication.
• General knowledge of city streets to support dispatching and location-based coordination.

What's in it for me?

• Opportunity to support parking enforcement operations through direct, mission-critical communication.
• Clear shift schedules on 3rd shift to help you plan your week.
• Work in a small team environment where communication and teamwork matter.
• Develop and strengthen skills in dispatch coordination, phone communication, and web-based data entry.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this role interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.