Billing and Metering Administrator

Job Description

Job Description

Position Title:  Billing & Metering Admin
Location:  Jersey City, NJ
Duration: 06 Month Contract 
Status: Onsite
Employment Type:  Contract role on W-2 through Above and Beyond Talent Acquisition, Inc. (A&B Talent)
Pay Range: USD $30-32 an hour W2

Above and Beyond Talent Acquisition proudly represents our Client, a global leader in water, waste, and energy management. The client offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting, and resource recovery. The client helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. The client has approximately 10,000 employees working at over 350 locations across the continent. 

 
Requirements / Who we are looking for:

• Must be capable of learning and utilizing company software such as but not limited to CC&B,
• People soft 
• Meter reading specific software

Performance Objectives / What you'll be doing: 

• Generate and complete work orders relating to the exceptions created by the meter reading process including , missed cycle reads and compliance issues to meet contractual obligations made with the JCMUA
• Distributes billing schedules for monthly customer service reports, and liaison with management and IT to ensure adherence and accuracy to the CC&B meter reading schedule.
• Maintain and distribute the non- compliance list. Coordinates with the manager client liaison for assessment of penalties.
• Coordinate letters for violations, damage equipment, and no access and does 30 day follow up letters.
• Handle special projects assigned by Management
• Discuss and handle issues emailed or called in by Customer Service, Supervision or JCMUA
• Print all daily and fill in field work
• Responsible to review and investigate all field service work orders prior to the scheduled appointment and completion and bring finding to supervision.
• Maintain Service order calendar.
• Responsible for new service process including validation with key system to ensure accuracy of data.
• Completion in the CIS system of work orders related to new services.
• Coordination with the JCMUA for new application information.
• Ensure all work orders that were generated prior to billing are completed in the system, so that all accurate account information is up to date for billing
• Manual entry of any additional field reads after cycle upload and out of town reads
• Respond to JCMUA and Customer Service inquiries, regarding violations and general questions.
• Receive tax information from the Jersey City Tax Department to update in CC&B

Perks of working with US  / What We offer:

• Competitive Salary.
• Health, dental, and vision insurance.
• Company 401K plan

The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. “Above and Beyond Talent is an equal opportunity employer and staffing firm.”