Mitigation Project Manager

Mitigation Project Manager

What do Mitigation Project Managers do?

• Respond to all new mitigation losses
• Perform initial call to new customers to gather appropriate information
• Conduct initial inspections for all jobs you are assigned to and produce the appropriate scope of work
• Scope for all structural mitigation work as well as contents mitigation work
• Perform Matterport documentation and upload to the cloud
• Use platforms depending on assignment such as MICA, Contents Track, RMS, etc
• Obtain signatures on all necessary documentation (work auths, lead booklets, contents disposal, hold harmless forms, etc)
• Determine the need for additional labor, subcontractor use, and/or the need for a contents packout on the job
• Communicate with carriers via program guidelines and follow all necessary processes to obtain pre-approvals
• Coordinate subcontractors and/or vendors on site with specifics of structural demolition, electrical work, plumbing work, hvac work, hazardous testing work, asbestos/lead abatement, dumpsters, pods, temporary services such as toilets, wash stations, and electric as well as specialty services such as art conservation
• Communicate all scope information and changes to the Estimator for all preliminary and final estimate production
• Present estimates to sell jobs and obtain necessary down payments when needed
• Coordinate technicians to respond to all losses to secure the property and begin mitigation tasks
• Ensure mitigation work is being done to our Paul Davis standard of performance and safety
• Communicate with the customer on a regular basis. This includes frequent site visits and communication with the technicians onsite
• Review and confirm all dry log reports and content inventory reports are up to date and data is filled in accurately and completely
• Be the primary contact for all customers to reach out to with any questions, concerns, for scheduling, or any other pertinent information regarding the job
• Responsible for final collections of any balance due for work completed
• Utilize RMS project management software to maintain records for the job, time frames, job statuses in real time, all notes, photos, and carrier program compliance
• Play an active role in training all technicians in the standard and quality of work we expect while including the proper use of your IICRC certifications/knowledge and the training systems PDR has in place.
• Participate in ongoing on the job training and any formal training provided by the company
• Be readily available for emergency service work as part of the on-call rotation and in special cases when not on-call and/or when a large loss dictates an "all hands on deck" approach
• Participate in an on-call rotation to include after hours phone calls, your response when on call, technician response, direction, and supervision
• Participate in regular meetings with department General Managers

Requirements:

• Valid driver's license
• High school diploma
• Clean driving record
• Must be able to pass a federal background check (no felonies or misdemeanors)
• Must be able to pass a random drug test (including marijuana)

Desired Experience:

• 2+ years restoration experience in structural and contents mitigation (preferred)
• 1 year project management experience in any field
• IICRC Certifications (preferred): WRT/ASD, AMRT, FSRT, OCT, TCST, CDS, CPT

Benefits:

• Paid time off
• Paid holidays
• Medical, Dental, and Vision Insurance
• Short term disability
• 401k retirement plan

Compensation: $45,000.00 - $65,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results