Shift Leader

Job Description

Job Description

Title: Shift Leader 

State: New Mexico                                         

Reports to: Restaurant Leader                                                            

Supervises: Shift Team Members                                

FLSA: Non-Exempt  

Department: Operations  

Revision/Creation Date: January 1, 2026  

Pay Range: $13.50-$14.50/ Hourly 

Position Mission: The mission of the Shift Leader is to ensure that all safety and quality standards are met while leading and coaching the team to deliver exceptional service. This role involves overseeing daily operations, resolving conflicts, and ensuring that team members are held accountable for their tasks.

Responsibilities Include:

• Ensure safety and quality standards are met consistently.

• Verify that team members are washing hands correctly and adhering to standards.

• Complete food safety checklists regularly.

• Coach team members through conflicts and be a role model.

• Hold team members accountable for "Own your zone" tasks.

• Conduct zone walks to ensure tasks are being completed.

• Review deployment chart and ensure team members are in the right places.

• Execute back-of-house (BOH) shift change procedures.

• Complete assessments of each zone.

• Plan and assign breaks for team members.

• Post daily goals and use the SWS form.

• Ensure all dishes and back-of-house areas are clean.

Required Skills, Knowledge and Abilities:

• Strong leadership skills to coach and guide team members.

• Ability to resolve conflicts and maintain a positive work environment.

• Hold team members accountable and ensure tasks are completed efficiently.

• Knowledge of safety and quality standards in the food industry.

• Ability to complete food safety checklists and verify adherence to standards.

• Strong organizational skills to execute shift changes and zone assessments.

• Ability to review deployment charts and plan team member breaks effectively.

Other Attributes: 

• Must be a self-starter, process and solutions focused 

• Enthusiastic and strong driver of the company’s Mission and Core Values 

• Action oriented 

• Independent problem solver 

Benefits:   

• Medical Insurance –Based upon hour worked, may be eligible after one year.

• 401K Plan – Eligible after one year.   

• Vacation – One week after one year.

• Sick Leave – Granted per State requirement.

Physical Demands:

• Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.

• Move throughout the restaurant for extended periods (up to 10-12 hours per day).

• Move 50 lbs. for distances of up to 10 feet.

• Balance and move up to 25 lbs. for distances of up to 50 feet.

• Understand and respond to team members’ and guests’ requests in a loud environment.

• Stand, walk, sit, use hands and fingers to handle or feel objects, tools, or controls.

• Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl.

• Talk or hear; taste or smell.

• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The duties of this position may change from time to time.  Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at the discretion of Alvarado Restaurant Nation.  This position is descriptive and is intended to describe the general level of work being performed.  It is not intended to be all-inclusive.  

Alvarado Restaurant Nation (ARN) is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy), gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other status protected by law. ARN is committed to complying with all applicable federal, state, and local employment laws and to fostering an inclusive and accessible workplace for all.  

Hiring Decisions are based on skill, qualifications, and experience  

Application Deadline: Evergreen