Room Attendant

Job Description

Job Description

Do you like to keep moving? Do you have a commitment to excellence and service? This could be your opportunity to join a leading hospitality team. We offer full medical, dental, & vision insurance and other exciting benefits! Come see for yourself the perks of being a part of the Hyatt family!

Housekeepers are the heart of the house and impact guests on a daily basis.

It is the primary responsibility of the Room Attendant to provide the guest with exceptional customer service skills by ensuring a clean and well-maintained guest room.

Hyatt is a company that was built by family. It is a workplace where coworkers become friends. Every day we care for our guests. Care is at the heart of our business, and it is the distinct guest experience that makes Hyatt one of the world’s best hospitality brands.

Qualifications:

Room Attendants serving Hyatt Hotels are always in front of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills and values that follow:

• Ability to multi-task
• Ability to lift, pull and push a moderate weight
• Committed to delivering exceptional guest service
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Effective communication skills
• Flexible and reliable
• Knowledge of cleaning equipment, supplies and chemicals
• Previous guest service experience preferred
• Previous housekeeping experience will be viewed advantageously

Responsibilities:

• Clean and vacuum guestrooms as assigned
• Conduct room checks to determine the status of the rooms
• Load Housekeeping cart with cleaning supplies and linen
• Dust and clean furniture
• Reports any non-working equipment or possible repairs to Engineering
• Search room for items guest has left behind and turn them into Security
• Other duties as assigned

Availability Requirements:

• Must be available to work weekends
• Must be available to work full time
• Must be available to work 8am-6pm Monday-Friday & Sunday
• Must be available to work 9am-7pm Saturday
• Must be willing to work overtime
• Must be available and willing to work holidays