Senior Collections Coordinator

Senior Collections Coordinator

A leading law firm is seeking a Senior Collections Coordinator to join its finance team in Newark, NJ. This role will be responsible for managing accounts receivable, developing collection strategies for complex accounts, and partnering closely with attorneys, management, and clients to improve cash flow and resolve aged receivables. The ideal candidate will have 35 years of law firm A/R, billing, and collections experience, strong analytical skills, and the ability to manage sensitive financial matters with professionalism and discretion.

What You'll Do

• Manage collection efforts for assigned accounts and develop strategies to resolve aged accounts receivable.
• Build and maintain strong relationships with attorneys, clients, management, and internal teams.
• Collaborate with attorneys to determine appropriate client follow-up and collection strategies.
• Serve as the primary point of contact for complex accounts, including preparing collection documentation, tracking deadlines, and maintaining account records.
• Partner with the Billing Manager and support teams to improve billing and collection practices.
• Review and interpret financial reports to identify trends and recommend strategies to improve cash flow and accelerate collections.
• Document collection strategies, account activity, and decisions within the Firm's collection systems.
• Assist with year-end financial close activities and ensure billing and collections deadlines are met accurately and timely.
• Respond promptly and professionally to inquiries from clients, attorneys, and internal departments.
• Handle confidential firm, client, and financial information with discretion.

What You'll Bring

• 35 years of relevant law firm A/R, billing, and collections experience.
• Strong relationship-building and client communication skills.
• Excellent written and verbal communication abilities.
• Strong follow-up, organizational, analytical, and problem-solving skills.
• Ability to manage multiple deadlines while working with urgency and accuracy.
• Proficiency in Microsoft Excel; experience with Aderant or Intapp is preferred.
• Ability to exercise sound judgment and discretion when handling complex financial and client matters.
• Strong attention to detail and ability to work independently.
• Bachelor's degree in Accounting or a related field preferred.