Guest Service Supervisor
Santa Clara Development Corporation Defunct
Front Desk Agent
Assist the Front Office Manager of the Hotel to ensure high guest satisfaction in all areas of the Front-of-House Operations. Manage the Front Desk when the Assistant Operations Manager of Hotel (AOM) is not present.
Essential duties and responsibilities include but are not limited to the following:
- Check guests in and out of the Hotel.
- Receives payment for guest rooms.
- Input reservations received through phone and e-mail.
- Maintains compliance to all front office standard operation procedures monitors key control, verifies room status information, updates group information, ensures follow-through of all VIP requests, meets all service standards within department.
- Ensures that employees meet proper standards of dress and decorum. Always maintains the highest degree of guest service and professional conduct. Utilizes guest service skills to ensure that all guest needs are met promptly and to the guest's complete satisfaction.
- Assist with training of new Guest Service Agents.
- Ensure a maximum level of service and satisfaction, throughout the Hotel, is achieved and maintained.
- Facilitate the flow of information, by keeping communication lines open with all other departments in the hotel, such as engineering and housekeeping.
- Accountable for the accuracy of Hotel Front Office records and reports.
- Review room availability status, room blockage and special requests daily.
- Handle guest complaints and resolve the complaint in a timely manner to ensure high levels of satisfaction.
- Answers inquire pertaining to Hotel and Casino services.
- Keep all areas clean & sanitized as directed.
- Responsible for maintaining a consistent, regular attendance record.
- Must be able to workdays, evenings, weekends and holidays.
- Other duties as assigned by AOM of Hotel or EOM of Hotel.
Qualifications:
- High School Diploma with a previous Front Desk or Supervisory experience.
- Must be 21 years of age or older.
- Must be able to read, write, and verbally communicate fluently in English.
Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Guest Service Supervisor in Espanola, NM vacancy
- ...independently and as a member of a team.Desire to learn and willingness to accept feedback.Must have a great personality, a desire to serve guests, and enjoy working as part of a team, and be upbeat and engaging.Strong interpersonal, verbal and written communication skills....SuggestedCasual work
Wendy's
Espanola, NM3 days ago - ...overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are...SuggestedLocal areaShift workNight shift
Sonic
Espanola, NM1 day ago - ...supervises, develops and supports all unit management, as well as service team members directly or indirectly during all hours of... ...verbal and written to be able to handle supervision of employees and guest concerns Job functions/responsibilities include: Develops...SuggestedLocal areaMonday to FridayWeekend work
Denny
Espanola, NM1 day ago - ...execution of promotional and merchandising programs in accordance with Lowe's policies and procedures. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages...Suggested
Lowe's Supermarkets
Espanola, NM4 days ago $17.5 per hour
...management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry. Primary Duties Successful operation of store in the...SuggestedHourly payFlexible hoursBig 5 Sporting Goods
Espanola, NM4 days ago- ...each visit by a customer result in a friendly and personalized service with great food that is promptly delivered in a clean and inviting... ...Shift Manager position is responsible for providing exceptional guest service and support, while working closely with the Restaurant...Daily paidWork experience placementLocal areaFlexible hoursShift work
Pizza Hut
Espanola, NM23 hours ago - The Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store. The position objectives are to show consistent sales growth, ensure store exemplifies the proper OReilly image, operates as a profit cent Store Manager, Manager...
O'Reilly Auto Parts
Espanola, NM3 days ago - ...Responsible for maximizing sales by directing team members in a manner that provides customers with prompt, courteous, and professional service. Solicit orders, sell company products, and represent the company in accordance with company policies. Maintain customer base,...Local areaFlexible hours
O'Reilly Automotive Stores, Inc.
Espanola, NM2 days ago - ...bring in and develop top talent.Your Talents:Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.Make staffing adjustments as needed to meet the needs of the business.Majority of business hours are spent...Local areaFlexible hoursNight shiftWeekend work
Wireless Vision
Espanola, NM4 days ago $110k - $170k
...within a highly challenging labor environment forexample significant recruitment and engagement issues high turnover on proper customer service approaches and techniques to ensure customerneeds complaints and issues are successfully resolved within company guidelines and...Hourly payFull timeTemporary workPart timeTraineeshipLocal areaWalmart
Espanola, NM2 days ago$18.5 - $28.67 per hour
...are:Communicate well verbally and in writing to support and lead your team.Perform customer care duties to provide high levels of service.Execute merchandising strategies to support store sales growth.Manage the store inventory and assets to maintain profitability.We are...Hourly payFull timeWork experience placementLocal areaFlexible hoursCVS Health
Espanola, NM2 days ago- ...shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management...Flexible hoursShift workNight shiftAfternoon shift
- ...with excellent interpersonal skills, and the ability to build a team that works well together to increase profits, provide superior service and have a passion for being the best in the business. Education and/or Experience ~ High School diploma or General Education...Shift workAfternoon shift
- ...good working condition.Monitors the performance of all outside services and the execution of all Maintenance Contracts.Interview, select... ...interaction with employees and vendors. Moderate to low with guests.Telephone interaction: High level of interaction with employees...
Santa Clara Development Corporation Defunct
Espanola, NM1 day ago - ...policies and procedures. Oversee standard compliance and safety practices at all times. Complete assigned office duties such as guest check validation, timely drawer changes and balancing as well as ensuring that readings are taken. Ensures that all menu items...Temporary workWork at officeShift work
- ...role, you'll oversee daily operations, coach and support stylists, and help grow the business while delivering exceptional customer service. We offer competitive pay, performance-based bonuses, and a comprehensive benefits package including PTO, sick leave, medical,...Immediate startFlexible hours
Espanola
Espanola, NM1 day ago - ...Minimum 18 years old ● Reliable transportation to and from work ● Full-Time work availability ● Previous management and/or quick service restaurant experience is a plus! ● Be able to work with minimal supervision ● Be able to motivate and build solid, cohesive...Full time
Domino's Franchise
Espanola, NM23 hours ago - ...: Permanent Job Duties: Administers high quality, skilled nursing care to patients requiring intermittent professional nursing services; Performs nursing service for patients in accordance with the physician's orders; Delivers nursing care according to the standards...Permanent employmentShift work
Presbyterian Espanola Hospital
Espanola, NM3 days ago - ...Deli/Bakery Team Supervisor WM Supercenter #2656 1610 N Riverside Dr Espanola, NM 87532-8063 CP-2656-9014 $21.00 - $34.00/hr* Full... ...quality products for customers. They engage with customers at the service counter and move incoming merchandise out to the salesfloor....Hourly payMinimum wageFull timeTemporary workPart timeShift work
Walmart
Espanola, NM3 days ago - ...F&B Supervisor The F&B Supervisor is responsible for the training, motivation, and supervision... ...to interact, on a constant basis, with guests to ensure their ultimate satisfaction... ...following: Directly supervises all service employees on assigned shift. Ensure compliance...Shift work
- ...Wireless Vision would be a perfect fit for you.In this role, you will represent the T-Mobile brand while providing exceptional customer service and driving profitability. You will also inspire team members, manage store operations, and strive to meet individual and store...Local areaRelocationFlexible hoursNight shiftWeekend work
Wireless Vision
Espanola, NM3 days ago - ...Qualifications Minimum 18 years old Reliable transportation to and from work Full-Time work availability Previous management and/or quick service restaurant experience is a plus! Be able to work with minimal supervision Be able to motivate and build solid, cohesive teams Have...Full time
$44 per hour
...assigned clients Assist and collaborate with the regional director and other personnel to identify and correct issues and/or improve services. Plan, implement, and evaluate care provided Participate, coordinate and manage client care conferences as needed. Serve as...Hourly payWeekly payTemporary workLocal areaFlexible hoursShift workProfessional Case Management
Espanola, NM2 days ago$46 per hour
...assigned clients Assist and collaborate with the regional director and other personnel to identify and correct issues and/or improve services. Plan, implement, and evaluate care provided Participate, coordinate and manage client care conferences as needed. Serve as a...Hourly payLocal areaFlexible hoursShift workConfidential
Espanola, NM23 hours ago- ...Housekeeping Supervisor Responsible for implementing and ensuring all housekeeping operations on assigned shift are in accordance with the Company's Policies and Procedures and high standard levels. Essential duties and responsibilities include but are not the following...All shiftsShift work
Santa Clara Development Corporation Defunct
Espanola, NM23 hours ago - ...your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.A strong "promote from within" philosophy providing advancement opportunities for all levels...
7-Eleven
Espanola, NM4 days ago - ...the following: Creates, develops and implements an effective strategy of organization for the Hotel, ensuring maximum guest service and satisfaction. Develops short and long term financial and operational plans that correspond to the overall objectives of the...Daily paidTemporary work
Santa Clara Development Corporation Defunct
Espanola, NM3 days ago - ...of Family Dollar. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment...Full timeContract workLocal area
Family Dollar
Chimayo, NM1 day ago - Embrace the opportunity to become a Retail Store Manager and lead daily operations, drive sales, and develop associates in a dynamic retail environment. If you excel at customer service, team leadership, and operational excellence, this is your oppor
Family Dollar
Chimayo, NM4 days ago - Job Description Job Description Position Summary: Under the supervision of the Tribal Administrator, responsible for bid development and scheduling and coordination of major projects. maintain constant and effective communications with team members, internal/external...For contractorsFor subcontractor
Valliant Consulting Group
Nambe, NMa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Supervisor. Be the first to apply!
