Administrative Operations Manager

Position Overview Under the general direction of the Chief of Police, the Administrative Operations Manager is directly responsible for supervising, managing, and coordinating the administrative operations of the Office of the Chief and associated Departmental skilled technical support functions for UCPD. The role includes executive support, accounting and payroll oversight, purchasing, budget processing, records administration, staff workflow coordination, crime analysis reporting, property and evidence supervision, and IACLEA Accreditation management. The manager functions as a key administrative advisor to department leadership, analyzing and interpreting policies, establishing procedures, monitoring internal controls, and ensuring accountability for departmental operational support, financial management, payroll reconciliation, and personnel matters. The position exercises independent supervisory responsibility over skilled technical support staff, managing workflow, setting expectations, monitoring performance, training staff, resolving operational conflict, evaluating effectiveness, and recommending performance improvement actions to ensure efficient and effective service delivery. The manager also serves as the department’s IACLEA Accreditation Manager, leading accreditation and reaccreditation planning, compliance monitoring, standards implementation, policy coordination, documentation management, and assessment preparation. The manager partners with Command Staff and functional unit leaders to ensure professional standard compliance, organizational accountability, continuous process improvement, and operational readiness. Location UC Riverside, Southern California. Salary Full salary range: $84,100 - $154,700 annually. Expected pay scale for this position is up to $120,000 annually. Salary offers are based on education, years of experience and organizational needs. Qualifications Education Bachelor’s degree in a related field or equivalent experience/training. Advanced degree in Accounting, Business, Criminal Justice, Emergency Management, Public Administration, or a related field preferred. Experience 6-10 years of related experience; demonstrated experience supervising staff, directing workflow, managing administrative operations, monitoring quality and quantity of work, and ensuring accountability for department resources. Experience with budget administration, payroll oversight, purchasing, financial processing, internal controls, and administrative resource management. Experience with policy interpretation, process improvement, and implementation of departmental procedures and operational controls. Experience with access to, interpretation of, and data entry in a law enforcement Computer Aided Dispatch / Records Management System (CAD/RMS). Experience managing accreditation, compliance, policy administration, inspection, or audit-related functions, preferably in a law enforcement or public safety setting. Experience in crime analysis, crime mapping, property and evidence administration, or related law enforcement support functions. Previous supervisory/managerial experience. Minimum Requirements Solid knowledge of organizational processes, protocols, and procedures with a focus on budget, account and fund management and/or personnel management within labor contract(s) and personnel policy. Solid knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll. Demonstrated skills in employee supervision and HR administration. Solid knowledge of common organization-specific and other computer application programs. Solid organizational and customer service skills to effectively manage multiple priorities. Solid interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling to effectively motivate others. Solid skills to evaluate complex issues and identify resolution. Strong supervisory and leadership skills, including the ability to direct staff, assign work, establish performance expectations, monitor productivity, provide coaching, assess effectiveness, and recommend personnel-related actions. Solid knowledge of administrative operations, including payroll, purchasing, budget tracking, financial processes, records administration, internal controls, and office management practices. Ability to interpret, apply, and communicate organizational policies, procedures, rules, and regulations, and to develop recommendations for administrative and operational improvements. Demonstrated ability to exercise sound judgment, discretion, professionalism, and diplomacy in handling highly sensitive and confidential information. Excellent interpersonal, advising, and relationship-management skills to develop and maintain effective working relationships with leadership, staff, University partners, outside agencies, and members of the public. Strong analytical and problem-solving skills, including the ability to evaluate complex issues, identify alternatives, and implement effective and policy-compliant solutions. Expertise using spreadsheet applications, word-processing software, database systems, presentation software, and organization-specific administrative systems. Ability to prepare and deliver presentations, briefings, and training to Department staff, leadership, and community stakeholders. Ability to work independently while also providing effective supervision, coordination, and collaboration across functions and organizational levels. Demonstrated flexibility and adaptability in adjusting priorities, assignments, and operational approaches to meet evolving departmental goals and service demands. Working knowledge and understanding of the criminal and civil judicial systems. Preferred Qualifications Knowledge and understanding of the reporting requirements and crime categories of the Jeanne Clery Act. Working knowledge of crime analysis and mapping systems. Knowledge of accreditation principles, compliance documentation practices, policy review processes, assessment preparation, and continuous improvement standards, preferably related to IACLEA or comparable public safety accreditation frameworks. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor. Applicants must have current work authorization when accepting a UCR staff position. The University cannot sponsor or take over sponsorship of an employment Visa for staff. For information about our generous employee benefits package, visit: Employee Benefits Overview #J-18808-Ljbffr University of California, Riverside