Clinical Supervisor, Residential

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma‑informed and evidence‑based with the intention of building resilience in our clients (ages 0‑18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. Purpose The Clinical Supervisor is responsible for daily clinical operational oversight and performance for Thompson Residential programs. Success will be primarily measured through core data points: staff retention/engagement data and program outcomes/quality data. Primary Responsibilities Will use a trauma‑informed approach in their daily work and interactions with others using the principles of CARE: Developmentally Focused, Family Involved, Relationship Based, Competence Centered, Trauma Informed, and Ecologically Oriented. Proactive coaching and feedback to ensure professional development and growth of direct reports. Setting programmatic objectives, defining roles, and prioritizing tasks for direct reports. Effective proactive communication in all directions (up, down, sideways) to ensure program needs are met. Recruit, interview and selection of top‑tier talent for their program staff. Conduct thorough and well‑documented assessments of direct reports performance. Proactively address performance issues and replace team members who consistently fall short of delivering on their objectives. Create an open and trusting environment where teamwork and collaboration is valued. Compliance with the agency Continuous Quality Improvement (CQI) process to ensure program data and outcome goals are met. Ensure internal and external clinical standards are met regarding records, documentation and general services provided. Coordinate and liaison with internal and external stakeholders to represent the program and its needs. Act as a role model across the organization for other staff regarding professionalism, positivity and teamwork. Respond and address any client/parent/guardian complaints or concerns. What does this position offer? Starting Pay Range: $55,000 to $68,000 annually Fantastic full‑time benefits 3 weeks paid time off (PTO) first year plus 10 paid holidays Health, dental, vision, short‑term and long‑term disability and life insurance options 401(k) match Education reimbursement Referral bonusEligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Paid time off for volunteering in the community Free EAP services Mileage reimbursement iPhone and laptop provided for eligible roles Multiple opportunities for growth Requirements Must have a valid driver’s license. Meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead. Master’s degree and an active clinical licensure in NC. Verified 3 years of work experience as a high‑performing individual contributor in a related field. Exposure to leadership/management experiences either through short‑term project management, coordination, training or actual leadership positions. Displays the capacity/coachability for future growth and development as a leader. Physical Requirements The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, employees are required to walk, sit, use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, and depth perception. Employees will perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs and lifting individuals, which requires strength, coordination, endurance, and agility. The employee must be agile enough to control and rapidly extricate him/herself and children and youths from buildings in case of an emergency. The employee must be capable of running a distance as required in the apprehension of a fleeing youth. You’re the right fit if… You have a passion for working with youth & adolescents. You enjoy making an impact on the lives of others. Excellence, innovation, commitment, caring, and integrity are important to you. Apply at thompsoncff.org where we are strengthening children, families and communities! Thompson is an Equal Opportunity Employer. Thompson participates in E‑Verify. #J-18808-Ljbffr Thompson