SAP EWM Consultant

Job Description

Role: SAP EWM Consultant

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Location: Chicago Area -Mundelein IL

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Duration: Long Term

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Rate: Best in market

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Visa: Citizens, Green Card, H1B, TN Visa.

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Experience: 15+

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AMS Experience is Mandatory

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This is a hybrid role, 3 days onsite (Tuesday, Wednesday and Thursday)

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Job Summary:

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We are seeking a seasoned Senior SAP Extended Warehouse Management (EWM) AMS consultant with 15–20 years of overall SAP experience to manage and deliver Application Management Services (AMS) for a global client onsite in Chicago, Illinois.

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The ideal candidate will possess deep expertise in SAP EWM, proven AMS delivery leadership, and significant transition experience as a receiver, ensuring a seamless handover from prior support teams.

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This role requires strong stakeholder management, process governance, and hands-on problem-solving skills to stabilize and optimize SAP EWM operations in a complex, global environment.

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Key Responsibilities:

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1. AMS Delivery & Operations

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• SAP EWM AMS delivery, ensuring SLA compliance and high-quality service.

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• Manage incident, problem, change, and release management activities following ITIL standards.

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• Conduct root cause analysis and implement permanent fixes for recurring issues.

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• Ensure operational stability of the SAP EWM landscape (both Decentralized and Embedded).

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• Collaborate with offshore delivery teams for 24x7 coverage and global service continuity.

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2. Transition Management (as Receiver)

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• Act as the primary onsite lead during AMS transition, ensuring complete and accurate knowledge transfer from the incumbent vendor or implementation team.

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• Validate and document processes, configurations, and open tickets during transition.

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• Identify gaps, risks, and dependencies in the incoming support scope.

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• Establish transition governance, reporting mechanisms, and issue resolution frameworks.

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• Drive stabilization phase post-transition and ensure smooth handover into steady-state AMS operations.

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3. Functional Expertise

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• Provide advanced functional and operational support for:

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o Inbound & Outbound Logistics

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o Internal Warehouse Processes & Task Management

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o Handling Unit (HU) & Wave Management

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o RF Framework, Labor Management, Slotting & Rearrangement

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o Storage Control & Cross-Docking

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• Support integrations with SAP S/4HANA, TM, GTS, QM, and 3PL systems.

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• Deliver minor enhancements, system tuning, and continuous process improvements.

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4. Stakeholder & Team Interactions

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• Serve as the onsite interface between client business/IT teams and offshore delivery centers.

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• Mentor a team of onsite/offshore SAP consultants.

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• Build strong relationships with client stakeholders and drive continuous improvement initiatives.

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5. Continuous Improvement & Innovation

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• Identify automation and optimization opportunities to improve service efficiency.

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• Support innovation projects, such as migration to S/4HANA Embedded EWM or warehouse automation integration.

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• Maintain comprehensive knowledge management and documentation.