Lobby Barista & Brand Ambassador

Benefits Competitive salary Training & development Paid time off Job Purpose Are you passionate about the bean? When you wake up, is your first instinct to brew for your crew? Then we’ve got news for you. We’re looking for a friendly, curious, and hospitality-driven individual to serve as the face of Katz Coffee in our lobby café. This isn’t just a barista role, it’s a hands-on position rooted in education, presentation, and people. From dialing in espresso to preparing for client tastings, you’ll help us make every cup count. Lobby Baristas arrive at 8 a.m. to ensure the space is dialed, the product is tasting great, and the bar is ready to welcome guests throughout the day Monday-Friday. Duties and Responsibilities Calibrate and dial in espresso to ensure consistent quality Prepare complimentary coffee and tea beverages for guests Fulfill retail orders for whole bean sales in the lobby Maintain and manage inventory of coffee and merchandise Receive and check in product deliveries and restock shelves Prepare coffee service and materials for client presentations in the training room Assist the roaster with roasting and packaging sample batches Lead coffee education sessions and brewing trainings for clients and visitors Answer questions about our coffees, sourcing, and sustainability efforts Educate the public about our offerings and serve as a brand ambassador Curate and update the lobby menu in coordination with the roasting and sales team Keep the lobby bar and surrounding areas clean, welcoming, and on brand Required Qualifications Friendly & hospitable personality Strong sense of urgency and ownership Calm under pressure with great communication skills Team-oriented, coachable, and curious Dependable and on time — always Passion for coffee, tea, and ongoing learning Education High School, GED, or higher education required Experience 3+ years of barista, hospitality, or restaurant experience preferred Experience leading tastings, trainings, or working in a customer education role is a plus — but not required. We can teach you about coffee; we can’t teach you to care. Knowledge, Skills, and Abilities Solid understanding of coffee fundamentals (or a willingness to learn quickly) Strong communication skills with a knack for storytelling and teachingAbility to multitask and stay organized in a dynamic setting Creative eye for menu curation and presentation Appreciation for specialty coffee, transparency, and sustainability Good social skills & able to communicate with others #J-18808-Ljbffr