Regional Sales Manager (Victoria)

About ZEEKR

ZEEKR is a premium electric vehicle brand under the Geely Group, dedicated to pioneering innovation in smart, sustainable mobility. As part of Geely’s ecosystem, ZEEKR embodies cutting-edge design, advanced technology, and user-centric electric mobility experiences.

About Geely:

• A global leader in smart electric vehicles and automotive innovation.
• Owns iconic brands including Geely Auto, ZEEKR, Volvo, Polestar, Lotus, and holds a 17% stake in Aston Martin.
• Boasts $100B+ in assets and employs 140,000+ people worldwide.
• Employs over 30,000 engineers and designers across R&D centers in China, Sweden, the UK, the U.S., and Germany.
• Operates 4,000+ sales and service locations globally.
• Recognized as a Fortune Global 500 company for 13 consecutive years.
• Drives AI-powered automotive solutions supported by one of the industry’s largest cloud computing capacities (1.02 Exaflops/sec).
• Through Geespace, has launched 20 satellites to enhance safe autonomous driving capabilities.
• Employs world-class digitalisation and AI-driven manufacturing processes.

Duties and responsibilities:

Dealer Relationship Management:

• Conduct regular visits to dealerships within the assigned regions.
• Build and maintain strong, long-lasting relationships with dealer principals and sales teams.
• Provide guidance and support to dealers to enhance their sales processes and performance.

Sales Target Achievement:

• Develop and implement sales strategies to achieve regional sales targets.
• Monitor and analyze sales performance data to identify areas for improvement.
• Work closely with dealers to develop action plans to meet and exceed sales targets. Retail and wholesale targets.

Key Account (Fleet/Corporate) Management

• Identify, develop, and maintain relationships with key corporate and fleet customers.
• Coordinate with internal teams and dealers to deliver tailored solutions for large clients.
• Oversee the full sales cycle for key accounts, including proposals, negotiations, delivery, and after-sales service.

Customer Satisfaction Index (CSI):

• Monitor dealer CSI scores and implement strategies to improve customer satisfaction.
• Conduct training and workshops for dealer staff to enhance customer service skills.
• Address and resolve customer / partner complaints and issues in a timely manner.

Market Analysis and Reporting:

• Conduct market analysis to identify trends, opportunities, and competitive threats.
• Prepare and present sales performance reports to senior management.
• Provide feedback on market conditions, competitor activities, and customer preferences.

Training and Development:

• Organize and conduct sales training programs for dealer sales teams.
• Ensure dealers are well-versed in product knowledge and sales techniques.
• Mentor and coach dealer staff to improve their sales performance and customer service skills.
• Dealer CRM and Daily Operations Management
• Oversee and support daily dealership operations to ensure consistent execution of processes and standards.
• Manage and improve dealer usage of CRM systems, including lead management, customer follow-ups, and sales funnel tracking.
• Monitor data accuracy and completeness within CRM systems; ensure timely and effective lead conversion.
• Identify operational inefficiencies and implement improvement plans to enhance overall dealership performance.

Compliance and Standards:

• Ensure all dealer operations comply with company policies, standards, and legal requirements.
• Conduct regular audits to ensure adherence to sales and service standards.
• Implement corrective actions as needed to address non-compliance issues.
• Assist and build action plans for CI installation for sales and network facilities.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• Minimum of 4 years of experience in sales management within the automotive industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong analytical skills and the ability to interpret sales data and market trends.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to travel frequently within the designated regions.
• Proficiency in MS Office and CRM software.