Operations Associate - Painting Project Manager

Certapro PaintersCertaPro Painters is a leader in the residential and commercial painting industry. We are a professional painting contractor specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients.OverviewProvide an exceptional experience for CertaPro Painters' customers to dramatically differentiate ourselves from our competition by delivering exceptional painting experiences to our customers. Fulfill the obligations of the essential functions; Production, Quality Assurance, Administration, and Marketing.ResponsibilitiesWork closely with Sales Associates to understand all aspects of jobsHandle all aspects of painting projects after the point of saleManaging the production schedule and assign painters to projectsManaging customer communication after the saleEnsuring non-sales related aspects of projects are complete and ready for production, including assisting customers with color selection, HOA approvals, and other potential projects delaysDetermine quantity and order paint for projectsDetermine labor and material budgetsHand off jobs to painters when Sales Associates are not availableEnsure painters provide daily updates on current painting projectTrack paint, materials, equipment, painter hours and purchases. Cost jobs and bill customersPerform quality assurance site visits. Ensure job sites are clean and painters are properly brandedCreate superfans and generate referralsHandle customer call backs and complaintsSchedule and assign warrantiesAssist with recruiting painters, carpenters, stucco masons and other relevant tradesGeneral office dutiesQualifications and SkillsCurrent driver's license and reliable transportation and valid insurance. Position will travel to and from job sites and as needed.Exceptional communication skills with a friendly, positive demeanorHigh attention to detail and a strong work ethicAccountable, professional, self starting and resilient