Logistics Customer Service Representative
$44k - $54kForward Air Inc
Forward Air is seeking a full-time 2nd shift Customer Service Representative to support our transportation and warehousing operations. In this role, you’ll answer calls and emails, track and update shipments, resolve delivery issues, and coordinate with operations teams to ensure on-time, accurate service. You’ll communicate with drivers, terminals, and customers, document service requests, and maintain data in our systems. Success in this role requires strong communication, attention to detail, a safety mindset, and the ability to thrive in a fast-paced, performance-driven logistics environment.
Vacancy posted a month ago
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