Account Representative Full-Time (Bilingual English/Spanish)

Account Representative

Don Roberto Jewelers, Inc. has been helping others get what they want for 50 plus years! We offer a diverse selection of quality merchandise to provide our customers with the fashion and value they deserve. Our success is attributed to our experienced Associates who believe in our business vision and exceptional service. We are seeking dedicated and enthusiastic Full-Time Account Representative to join our dynamic team.

Our employment benefits consider accrued vacation, sponsored healthcare & welfare benefits as well 401(k) retirement benefits.

Qualifications:

• High School Diploma or equivalent.
• Previous retail or customer service experience.
• Bilingual Spanish/English required, additional language skills a plus.

Our positions are in full compliance with the Immigration Reform and Control Act of 1986, and we use E-Verify to obtain authorization for work eligibility. Candidates must have the ability to work a flexible schedule, including weekends and holidays. Our retail store environment may require evening hours.

Essential Duties, include but not limited to:

• Achieve or exceed assigned monthly bad debt performance plans.
• Collect personal transaction information and maintain accuracy as well as safety of data in accordance with Company's consumer privacy policy.
• Review and understand consumer credit reports to provide accurate information on approved limits authorized by store management.
• Accept payments or advances on established consumer credit accounts.
• Maintain professional attire, demeanor and neatness in accordance with company policy.
• Other duties as assigned.

If you are a motivated individual with a passion for exceptional customer service, we want to hear from you. Compensation is based on various factors related to federal, state, and local minimum wage requirements, and considers work experience and skills ability.

Don Roberto Jewelers, Inc. is an Equal Opportunity Employer with established policies against unlawful harassment, discrimination, and retaliation. We further prohibit all forms of disruptive, threatening, or violent behaviors and maintain a drug, alcohol, smoke and vaping free workplace. We are complaint with California employment privacy laws and respect the privacy of all applicants and associates. Personal data will be handled in accordance with federal and state regulations.

If you need assistance or a reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at View phone number on click.appcast.io. You can also write to us at View email address on click.appcast.io.

Work Location: In person Pay Scale: $18.50 - $26.00