Warranty Supervisor

Signature Homes is a 100% employee-owned company operating in both Birmingham, AL and Nashville, TN. Our mission as a company is to enhance the lives of our homeowners by creating great communities, understanding their lifestyles, and providing a world class building experience. We are a company full of passionate, hard-working people that focus on teamwork, serving our customer, and constantly innovating our product.

Signature Homes is currently looking for a Warranty Field Supervisor in our Nashville, TN market. This is a field position, and not an office role. The right candidate will have demonstrated success in solving customers concerns and delivering high levels of customer satisfaction in a very fast paced environment.

Responsibilities:

-Assess, schedule, and supervise warranty repairs for homeowners

-Ensure that all repairs are made to Signature Homes high standards

-Perform walk-thru with Homeowners to inspect all concerns

-Monitor and ensure that the repair schedule is maintained

-Perform minor repairs

Qualifications:

High School Diploma or GED

2+ years of construction experience or face to face customer service experience required

The person in this role will be self- driven, have strong attention to detail, and excellent time management skills. This person should also have the ability to interact with customers, sub-contractors, and builder superintendents in a professional manner.

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