Drain Technician

Job Description

Job Description

Job Title: Rooter Technician

Location: Forsyth / Winston-Salem, NC
Schedule: Monday–Friday, 8:00 AM–5:00 PM + On-Call Rotation
Pay: Competitive pay based on experience

Forsyth is seeking an experienced and motivated Rooter Technician to service residential customers throughout the Winston-Salem and Forsyth County area. This role focuses on diagnosing and clearing drain and sewer stoppages inside and outside of homes while providing excellent customer service.

• Diagnose and clear residential drain and sewer stoppages using professional drain cleaning equipment

• Operate drain machines safely and efficiently

• Pull and reset toilets as needed

• Disassemble and reassemble sink drain lines and related plumbing components

• Perform work both inside and outside residential properties

• Use an iPad and company software to:

  • Prepare service tickets

  • Upload photos

  • Enter detailed job notes

  • Collect customer payments

• Hook up, tow, park, and back up a jetter trailer

• Participate in an on-call rotation for after-hours calls, including evenings, weekends, and holidays

• Cross-train in other service areas to assist the team when needed

• Previous experience as a Rooter Technician or Drain Technician

• Strong diagnostic and troubleshooting skills

• Valid driver’s license with a clean driving record

• Ability to safely tow and maneuver a trailer

• Comfortable using tablets/iPads and mobile service applications

• Ability to perform physical labor and lift equipment as required

• Experience with jetting equipment

• Strong communication and customer service skills

• Ability to work independently and manage time effectively

• Willingness to learn and grow within the company

• Pay based on experience

• Consistent weekday schedule

• On-call pay opportunities

• Training and cross-training opportunities

• Supportive team-oriented work environment